Assistant Finance Officer

Zoo Negara; Malaysia; Hybrid; MYR 28,000 - 50,000; Full time

Job summary

Zoo Negara is seeking a qualified professional in Malaysia to monitor service quality, conduct inspections and audits, and address customer inquiries. You will identify issues and lead corrective actions while driving continuous improvement across operations.

The role requires a Graduate Diploma in Finance/Accounting, strong data analysis skills, and the ability to communicate effectively in Malay and English.

Qualifications

• Malaysian citizenship is required.
• Graduate Diploma in Finance or Accounting is required.
• Familiar with financial policy, full sets of accounts and data analysis.
• Strong bilingual communication in Malay and English.
• Independent, analytical, and able to manage multiple priorities.

Responsibilities

• Collaborate with internal teams to monitor service quality and conduct inspections and audits.
• Address customer complaints and identify issues for corrective actions.
• Implement continuous improvement initiatives.

Skills

Quality monitoring

Audits

Data analysis

Customer service

Bilingual (Malay/English)

Education

Graduate Diploma in Finance/Accounting

Job description

• Collaborate with internal teams to monitor service quality, conduct inspections and audits, address customer complaints, identify issues and implement corrective actions and continuous improvement initiatives.
• Maintain accurate quality records and prepare weekly reports on audits, customer queries, rejects, rework, improvement activities and overall service performance.

Requirements & Qualifications

• Must be Malaysian citizens.
• Candidates must possess at least a Graduate Diploma in Financial/Accounting or equivalent.
• Familiar with financial policy and procedures, full sets of account and data analysis.
• Good in Malay and English written and verbal communication skills.
• Independent, analytical and critical thinking in problem solving approaches.
• Good in time management and planning.
• Good interpersonal skills, able to communicate effectively with internal and external parties.
• Ability to handle multiple priorities and work under pressure.
• Positive attitude, good working attitude, willing to learn new things.

Ready to Apply?

Join our team and make a difference in wildlife conservation. We're excited to hear from you!