Finance & Quality Assurance Officer

Zoo Negara; Malaysia; Hybrid; MYR 28,000 - 50,000; Full time

Job summary

Zoo Negara is seeking a qualified professional in Malaysia to monitor service quality, conduct inspections and audits, and address customer inquiries. You will identify issues and lead corrective actions while driving continuous improvement across operations.

The role requires a Graduate Diploma in Finance/Accounting, strong data analysis skills, and the ability to communicate effectively in Malay and English.

Qualifications

• Malaysian citizenship is required.
• Graduate Diploma in Finance or Accounting is required.
• Familiar with financial policy, full sets of accounts and data analysis.
• Strong bilingual communication in Malay and English.
• Independent, analytical, and able to manage multiple priorities.

Responsibilities

• Collaborate with internal teams to monitor service quality and conduct inspections and audits.
• Address customer complaints and identify issues for corrective actions.
• Implement continuous improvement initiatives.

Skills

Quality monitoring

Audits

Data analysis

Customer service

Bilingual (Malay/English)

Education

Graduate Diploma in Finance/Accounting

Job description

Zoo Negara is seeking a qualified professional in Malaysia to monitor service quality, conduct inspections and audits, and address customer inquiries. You will identify issues and lead corrective actions while driving continuous improvement across operations.

The role requires a Graduate Diploma in Finance/Accounting, strong data analysis skills, and the ability to communicate effectively in Malay and English.