Assistant F&B Outlet Manager – Lead Service & Quality

Shangri-La Group; Kuala Lumpur; Presencial; MYR 42.000 - 66.000; Jornada completa

Descripción de la vacante

Traders Hotel by Shangri-La, located in Kuala Lumpur, seeks a dynamic Assistant Outlet Manager to oversee guest service, maintain food quality and safety standards, and lead staff training and development.

The role reports to the Outlet Manager in the Food & Beverage department, requiring a Diploma in Tourism/Hospitality/Hotel Management, strong English communication, beverage knowledge, and at least 3 years of experience in a similar capacity.

Formación

• Graduate with a Diploma in Tourism, Hospitality, or Hotel Management.
• Strong written and spoken English; knowledge of additional languages is a plus.
• Excellent beverage knowledge and serving skills.
• Minimum of 3 years of experience in a similar capacity.
• Outgoing, people-oriented, cooperative, and adaptable.
• Computer literate with flexible working hours.
• Malaysian citizen or permanent resident due to work permit restrictions.

Responsabilidades

• Implement service standards and procedures through training, supervision, and control.
• Collaborate with the Kitchen Chef on quality and cost control of food.
• Coordinate with HR to drive training and development for the F&B team.
• Post current information and standing instructions on the bulletin board.
• Maintain a positive leadership attitude to achieve goals.
• Follow FSMS/HACCP policies and procedures.
• Train the team to have thorough knowledge of food and beverage service techniques.

Conocimientos

English proficiency

Beverage knowledge

Interpersonal skills

Educación

Diploma in Tourism/ Hospitality/ Hotel Management

Descripción del empleo

Traders Hotel by Shangri-La, located in Kuala Lumpur, seeks a dynamic Assistant Outlet Manager to oversee guest service, maintain food quality and safety standards, and lead staff training and development.

The role reports to the Outlet Manager in the Food & Beverage department, requiring a Diploma in Tourism/Hospitality/Hotel Management, strong English communication, beverage knowledge, and at least 3 years of experience in a similar capacity.