Assist Purchasing Manager

Inter Island Group Pte Ltd.; Selangor; On-site; MYR 120,000 - 180,000; Full time

Job summary

Inter Island Group Pte Ltd. in Malaysia seeks a Purchasing Manager to lead inspection and procurement operations across inbound/outbound channels. You will schedule manpower, assign leads, negotiate deals, and drive high-volume retail transactions while ensuring tight turnaround times.

You will oversee post-bid coordination, collaborate with BST and TCA teams, and deliver weekly reports on performance and compliance, with a focus on operational excellence and customer satisfaction.

Qualifications

• Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.
• Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.
• Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.
• Excellent interpersonal skills to manage internal stakeholders and external customers.
• Ability to work 6 days a week (including weekends) in a retail/branch-based setting.

Responsibilities

• Workforce Scheduling: Strategize and manage daily manpower schedules for inbound and outbound inspectors to ensure 100% coverage.
• Lead Management: Assign new leads to inspectors and monitor progress to meet turnaround time and SLAs.
• Capacity Optimization: Review capacity for low/high volume periods and optimize completion times.
• Website Lead Conversion: Oversee funnel and educate customers on inspection process and flow.
• Deal Negotiation: Manage negotiation post-inspection to secure vehicle purchases and meet targets.
• Proactive Follow-ups: Lead daily follow-ups with pending customers to drive confirmation or bidding participation.
• Bidding Management: Manage post-bid communication and facilitate offer acceptance or rejection.
• Cross-functional Coordination: Liaise with BST to secure appointment slots and ensure smooth ownership transfer.
• Reporting & Quality Assurance: Weekly TCA reporting and data accuracy for inspection reports.
• Valuation Support: Provide rapid car value estimations to expedite decision-making.

Skills

Workforce scheduling

Lead management

Negotiation

Team leadership

Reporting & analytics

Cross-functional coordination

Customer engagement

Job description

We are looking for a highly organized and results-driven Purchasing Manager to lead our inspection and procurement operations. You will be responsible for the end-to-end management of our inspection workforce, ensuring that every lead—whether inbound, outbound, or web-generated is converted efficiently. You are a master of operational flow, a strong negotiator, and a leader who can balance manpower scheduling with high-volume transaction targets in a fast-paced retail environment.

Your Day-to-Day

Operational Excellence & Manpower Planning

Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.

Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).

Capacity Optimization: Constantly review operational capacity for both low and high volume retail periods, ensuring completion times are optimized (averaging 20-35 mins per case based on capacity).

Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.

Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.

Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.

Post-Bidding & Transaction Coordination

Bidding Management: Manage the post-bidding communication cycle, confirming results with customers and facilitating offer acceptance or rejection.

Cross-functional Coordination: Liaise with the BST team to secure appointment slots for successful deals, ensuring a seamless ownership transfer and transaction experience.

Reporting & Quality Assurance

TCA Compliance: Manage the weekly reporting for the TCA team, ensuring data accuracy for all inspection reports (averaging 3-5 reports per inspector based on capacity).

Valuation Support: Support the B2C CC team by providing rapid car value estimations to expedite customer decision-making and improve conversion rates.

Your Know-How

• Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.
• Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.
• Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.
• Excellent interpersonal skills to manage both internal stakeholders (BST, TCA, B2C) and external customers.
• Ability to work 6 days a week (including weekends) in a retail/branch-based setting.

Only shortlisted candidate will be contacted