Purchasing Manager - Southeast Asia’s Largest Integrated Car E-Commerce

Inter Island Group; Kuala Selangor; On-site; MYR 120,000 - 200,000; Full time

Job summary

Inter Island Group in Kuala Selangor seeks a Purchasing Manager to oversee Southeast Asia operations. The role focuses on automotive procurement, sales leadership, and end-to-end deal execution across inbound/outbound inspections, bidding, and ownership transfer.

You will lead a multi-channel inspection team, ensure TAT/SLA adherence, and drive weekly performance reporting while negotiating high-value retail deals. 6-day work week is required.

Qualifications

• Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.
• Excellent negotiation and persuasion skills with a focus on closing high-value retail deals.

Responsibilities

• Workforce Scheduling: strategize and manage daily manpower schedules for all inspectors to ensure 100% operational coverage.
• Lead Management: assign new leads to inspectors and monitor real-time progress to meet TAT and SLA.
• Capacity Optimization: review capacity for low/high-volume retail periods to optimize completion times (20–35 mins per case).
• Website Lead Conversion: oversee website funnel and educate customers on the inspection process.
• Deal Negotiation: own negotiations post-inspection to secure vehicle purchases and meet procurement targets.
• Proactive Follow-ups: lead daily follow-ups with pending customers to drive deal confirmation or bidding participation.
• Bidding Management: manage post-bid communication and confirm results with customers.
• Cross-functional Coordination: liaise with BST team to secure appointment slots and smooth ownership transfer.
• Reporting & Quality Assurance: manage weekly TCA reports ensuring data accuracy in inspection reports.
• Valuation Support: provide rapid car value estimates to speed up customer decisions.
• Know-How: track operational metrics and maintain scheduling spreadsheets, producing weekly performance reports.

Skills

Workforce scheduling

Lead management

Capacity optimization

Website lead conversion

Deal negotiation

Follow-ups

Bidding management

Cross-functional coordination

TCA compliance

Valuation support

Performance reporting

Stakeholder management

Job description

Purchasing Manager - Southeast Asia’s Largest Integrated Car E-Commerce

Inter Island Group – Kuala Selangor, Selangor

Operational Excellence & Manpower Planning

• Workforce Scheduling: Strategize and manage daily manpower schedules for both inbound and outbound inspectors across all channels (BST, NCD Corp, B2B, and Website) to ensure 100% operational coverage.
• Lead Management: Promptly assign new leads to the appropriate inspectors and monitor real-time progress to meet strict turnaround time (TAT) and Service Level Agreements (SLA).
• Capacity Optimization: Constantly review operational capacity for both low and high-volume retail periods, ensuring completion times are optimized (averaging 20–35 mins per case based on capacity).
• Website Lead Conversion: Oversee the website-generated funnel, ensuring customers are clearly educated on the CARSOME inspection process and flow.
• Deal Negotiation: Take ownership of the negotiation process post-inspection to secure vehicle purchases and meet monthly procurement targets.
• Proactive Follow-ups: Lead daily follow-up activities with pending customers to drive deal confirmation or encourage participation in bidding sessions.

Post-Bidding & Transaction Coordination

• Bidding Management: Manage the post-bidding communication cycle, confirming results with customers and facilitating offer acceptance or rejection.
• Cross-functional Coordination: Liaise with the BST team to secure appointment slots for successful deals, ensuring a seamless ownership transfer and transaction experience.

Reporting & Quality Assurance

• TCA Compliance: Manage the weekly reporting for the TCA team, ensuring data accuracy for all inspection reports (averaging 3–5 reports per inspector based on capacity).
• Valuation Support: Support the B2C CC team by providing rapid car value estimations to expedite customer decision-making and improve conversion rates.

Your Know-How

• Minimum 5+ years of experience in automotive procurement, sales management, or branch operations.
• Proven track record of managing large teams of inspectors or frontline staff in a high-pressure environment.
• Exceptional negotiation and persuasion skills with a focus on closing high-value retail deals.
• Strong ability to track operational metrics, manage scheduling spreadsheets, and produce accurate weekly performance reports.
• Excellent interpersonal skills to manage both internal stakeholders (BST, TCA, B2C) and external customers.
• Ability to work 6 days a week (including weekends) in a retail/branch-based setting.