Area Manager

LSSTEA SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Six-day work week

Career development opportunities

Job summary

LSSTEA SDN. BHD. seeks an Outlet Manager to oversee daily operations of multiple outlets in Kuala Lumpur. You will drive sales growth, profitability, and ensure standards across service, product quality, and facilities while coordinating promotions and new launches.

You will lead and coach outlet teams, monitor performance, and work closely with HQ and partners to execute company strategies in a fast-paced environment.

Qualifications

• Diploma or degree in business, hospitality, or related field.
• 3–5 years in Retail or F&B operations overseeing multiple outlets.
• Strong leadership and communication skills.
• Proven ability to drive sales and improve performance.
• Willing to work 6 days per week, including weekends/holidays.

Responsibilities

• Oversee daily operations of multiple outlets.
• Drive sales growth and profitability.
• Monitor outlet performance and implement improvements.
• Ensure service quality, cleanliness, and standards.
• Coordinate marketing campaigns and launches.
• Lead, coach, and motivate outlet teams.
• Work with HQ and partners to execute strategies.

Skills

Leadership

Communication

People management

Sales growth

Operations

Strategic planning

Education

Diploma/Bachelor's in Business Administration or Hospitality

Job description

Oversee daily operations and performance of multiple outlets.

Drive sales growth, profitability, and achievement of business targets.

Monitor outlet performance and implement improvement plans for underperforming outlets.

Monitor service, product quality, cleanliness, equipment, facilities and overall store standards.

Ensure outlets comply with company policies, mall requirements and applicable local regulations.

Execute marketing campaigns, promotions, and new product launches.

Monitor market trends and competitors to identify business opportunities.

Lead, coach, and motivate outlet teams to achieve operational excellence.

Work closely with HQ departments, and business partners to ensure consistent execution of company strategies.

Job Requirements:

Diploma or Bachelor's Degree in Business Administration, Hospitality Management, or a related field.

Minimum 3–5 years of experience in Retail or F&B operations, preferably managing multiple outlets.

Strong leadership, communication, problem-solving, and people management skills.

Proven ability to drive sales growth and improve business performance.

Good understanding of outlet operations, sales, and profitability.

6 days per week (alternate Saturday) and able to work on weekend & public holiday.

Able to work in a fast-paced environment and manage multiple priorities.