Application Support Analyst - Banking

Verinon Technology Solutions Sdn Bhd; Kuala Lumpur; Hybrid; MYR 60,000 - 90,000; Full time

Job summary

Verinon Technology Solutions Sdn Bhd is seeking an Application Support Analyst - Banking in Kuala Lumpur. This contract role focuses on delivering technical support for banking applications and ensuring high availability of critical financial systems.

You will provide L2/L3 support, DevOps engineering for Findur and Money Market Operations, and help design a centralized inventory and taxonomy to improve governance and visibility across treasury applications.

Qualifications

• Bachelor's degree or higher in Computer Science, IT, Software Engineering or relevant professional qualification.
• 5–8 years in software development and application support or DevOps, preferably in Banking/Financial services.

Responsibilities

• Provide L2/L3 support and DevOps engineering for Findur and Money Market Applications supporting RTGS, Treasury and related functions.
• Own end-to-end availability, reliability, performance and DR readiness for mission-critical Treasury & Money Market systems.
• Contribute to agile delivery by rotating across development, operations, product management and project implementation functions.
• Design and implement a centralized application inventory and data taxonomy; enhance visibility, governance and data standards across Treasury & Money Market apps.

Skills

SQL

Oracle

Java

.NET

CI/CD

Shell scripting

DevOps

Education

Bachelor's degree in Computer Science/IT/Software Engineering

Tools

Visual Studio

IIS

Unix

Terraform/Ansible

Bitbucket

MS SSRS/SSAS/SSIS

IBM WebSphere

Job description

Verinon Technology Solutions Sdn Bhd is seeking an Application Support Analyst - Banking to join our growing team in Kuala Lumpur. This is a contract position that plays a crucial role in ensuring the stability and optimal performance of banking applications within our organisation. As an Application Support Analyst, you will be at the forefront of delivering exceptional technical support to our banking clients and internal stakeholders, ensuring minimal disruption to critical financial operations. This role is fundamental to maintaining service quality and building strong client relationships within the financial services sector.

What you'll be doing

This role demands a hybrid engineer who ensures the stability of high-value financial settlements while advancing the Bank's technology transformation. The incumbent will provide technical leadership, L2/L3 support, and DevOps engineering for Findur and Money Market Operations applications that underpin the Bank's RTGS, Monetary Policy, Forex/Treasury settlement, and Investment Risk & Performance functions. The role is also entrusted to design and establish a centralized application inventory and data taxonomy, leveraging automation to safeguard the integrity, visibility, and efficiency of Bank Negara Malaysia's financial market infrastructure, while ensuring high availability, security, and resilience through monitoring, automation, CI/CD, and disciplined change control.

Qualifications

Academic Qualifications: Bachelor's degree or higher qualification in Computer Science, Information Technology, Software Engineering or relevant professional qualification.

Experience: At least 5-8 years of working experience in software development and application support or DevOps preferably within the Banking or Financial service sector.

Support the design and implementation of a centralized application inventory and data taxonomy, enhancing system visibility, governance, and alignment across Treasury & Money Market applications.

Own end-to-end availability, reliability, performance, and disaster-recovery readiness for mission-critical Treasury & Money Market systems (payments, settlement, depository, clearing, capital markets), ensuring maximum uptime, minimal business disruption, and optimal response times in line with stakeholder expectations and international best practices.

Provide value-added IT advisory and solution enablement, translating current and future stakeholder needs into secure, compliant, and effective IT solutions across payments, settlement, depository, clearing, and capital market domains.

Contribute to agile delivery by rotating across development, operations, product management, and project implementation functions, actively supporting agile and DevOps initiatives to accelerate safe, high-quality change.

Knowledge: Secure SDLC, system analysis and design, database management and technically strong in all or some of this software: SQL, Oracle, Visual Studio, JAVA, .NET, IIS, Unix, Unix Shell Script Programming, MS SSRS, MS SSAS, MS SSIS, Apache, MS Sharepoint, IBM Websphere, CI/CD tools, Bitbucket, Test Automation tools, CI/CD, IaC (Terraform/Ansible), Data models, taxonomies, metadata, API integrations, CMDB, Procurement cycles, Vendor performance governance. Certifications: Preferred: ITIL v4 Foundation, DevOps/Cloud certifications (i.e: Azure DevOps, AWS DevOps Engineer, Kubernetes/CKA/SAFe DevOps)/DCA) Nice to have: CompTIA Security+ / CISSP Associate

What we offer

At Verinon Technology Solutions Sdn Bhd, we are committed to supporting our employees' professional growth and personal wellbeing. We offer a competitive remuneration package commensurate with experience and expertise. As a contract employee, you will have the flexibility to contribute to meaningful projects whilst maintaining a healthy work-life balance. We provide access to ongoing professional development opportunities and training programmes to enhance your technical skills and industry knowledge. Our collaborative working environment fosters innovation and encourages team members to share ideas and contribute to continuous improvement initiatives. We value our employees and create a supportive workplace culture where your contributions are recognised and appreciated.

About us

Verinon Technology Solutions Sdn Bhd is a forward-thinking technology services company specialising in delivering innovative IT solutions to the financial services industry. With a strong focus on excellence, integrity and customer satisfaction, we have established ourselves as a trusted partner for leading banking institutions across the region. Our expertise spans application development, infrastructure management, and business systems analysis. We are dedicated to helping our clients navigate the complexities of modern banking technology whilst maintaining the highest standards of security and compliance. Our diverse team of skilled professionals is passionate about driving technological advancement and creating solutions that make a real difference in the financial sector.