Sales Support Representative

Mettler-Toledo; Petaling Jaya; On-site; MYR 78,000 - 123,000; Full time

Benefits offered by this job

Fixed 1.5-month contractual bonus

Medical Insurance

Dental

Career growth

Team environment

Skills development

Job summary

Mettler-Toledo in Malaysia is seeking a proactive Sales Executive to drive customer engagement, prospect new leads, and coordinate with field sales to visit targeted clients. You will manage sales cycles from first contact to contract closure and maintain accurate CRM records.

The role requires a degree, strong interpersonal skills, at least two years in a technical sales environment, and the ability to communicate MT's value.

Qualifications

• Degree/Diploma in any discipline preferably in Chemical/Chemical Engineering or related field.
• Strong interpersonal skills and influencing ability.
• Minimum 2 years of working experience.
• Self-starter with a proactive approach.

Responsibilities

• Conduct outbound prospecting and qualify inbound leads to develop a robust sales pipeline.
• Manage sales cycles from initial contact to contract closure, coordinating closely with marketing and field sales teams.
• Maintain accurate and timely records of all sales activities and client interactions in the CRM system.
• Develop and execute targeted campaigns that effectively communicate MT's core values, customized to meet the specific needs of each customer.
• Collaborate with cross-functional teams to ensure customer requirements and feedback are communicated and addressed.
• Achieve assigned performance indicator and contribute to team revenue goals.
• Continuously update product knowledge to provide relevant information and value to customers.
• Consistently update CRM expertise to offer accurate guidance and timely resolution for order processing inquiries.
• Provide timely reports on pipeline status, market trends, and competitor activity to sales leadership.

Skills

Interpersonal skills

Influencing ability

Self-starter

Strong communication

Education

Degree/Diploma in any discipline

Chemical/Chemical Engineering background

Tools

CRM system

Job description

Our Opening and Your Responsibilities

• Encompass a range of activities centered around customer engagement, lead generation, and coordinating with field sales representatives to schedule visits with targeted potential clients.
• Prospecting for and identifying new leads through outbound calls, emails, and inbound inquiries, thoroughly understanding customer needs, and tailoring sales pitches accordingly.
• Maintain accurate customer records, track sales activities using CRM tools, order resolution and collaborate with marketing and sales teams to optimize strategies and pipeline management.

Specific Roles:

• Conduct outbound prospecting and qualify inbound leads to develop a robust sales pipeline.
• Manage sales cycles from initial contact to contract closure, coordinating closely with marketing and field sales teams.
• Maintain accurate and timely records of all sales activities and client interactions in the CRM system.
• Develop and execute targeted campaigns that effectively communicate MT's core values, customized to meet the specific needs of each customer.
• Collaborate with cross-functional teams to ensure customer requirements and feedback are communicated and addressed.
• Achieve assigned performance indicator and contribute to team revenue goals.
• Continuously update product knowledge to provide relevant information and value to customers.
• Consistently update CRM expertise to offer accurate guidance and timely resolution for order processing inquiries.
• Provide timely reports on pipeline status, market trends, and competitor activity to sales leadership.

What You Need to Succeed

Mandatory:

• Degree/Diploma in any discipline preferably in Chemical/Chemical Engineering or related field
• Strong interpersonal skills and influencing ability
• Minimum 2 years of working experience
• Self-starter with a proactive approach

Preferred:

• Minimum 2 years working experience in a technical sales environment
• Understanding of sales & distribution with intermediate project management skills

Our Offer to You

• Fixed 1.5-month contractual bonus
• Medical Insurance, Dental and other allowances
• Career growth
• Work with a good team
• Skills development

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.