Application Engineer ( App Services)

OCBC; Cyberjaya; On-site; MYR 60,000 - 120,000; Full time

Job summary

OCBC in Cyberjaya is seeking an Application Support professional to provide support and enhancements for banking applications. You will handle Level 2/3 production support, investigate issues, and assess impact from changes, with a focus on cross-border collaboration and timely delivery.

The role requires strong Java/.NET, database and OS knowledge, plus clear communication and teamwork. It offers 24x7 standby on a roster in a banking IT environment.

Qualifications

• 3+ years of IT production support experience in banking IT environments.
• Experience with Java/WebLogic or .NET/Microsoft IIS.
• Knowledge of Linux/UNIX or Windows Server and databases (MS SQL or Oracle).
• Willing to provide 24x7 offsite standby on rotation.
• Able to work with cross-border colleagues.
• Good communication and proactive team player.

Responsibilities

• Provide application support and enhancement for applications used in the bank.
• Perform Level 2 and 3 of production support
• Perform problem investigation – problem identification, root cause analysis, solution definition, development, and implementation.
• Understand the system design and provide impact analysis to any changes.
• Perform enhancement and defect fixing at code level.
• Manage system risks and conjure improvements to mitigate and manage risks
• Work closely with users to understand their needs & issues.

Skills

Communication skills

Interpersonal skills

Team collaboration

Tools

Java

WebLogic

WebSphere

JBoss

.NET

MS SQL

Oracle

Linux/ UNIX

Windows Server

Job description

Who We Are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future.

We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career.

Your Opportunity Starts Here.

Job Responsibilities

• Provide application support and enhancement for applications used in the bank.


• Perform Level 2 and 3 of production support


• Perform problem investigation – problem identification, root cause analysis, solution definition, development, and implementation.


• Understand the system design and provide impact analysis to any changes.


• Perform enhancement and defect fixing at code level.


• Manage system risks and conjure improvements to mitigate and manage risks


• Work closely with users to understand their needs & issues.

Job Requirements

• Application Technical Support on either of the following:


• Applications based on Java technology and WebLogic/ Websphere/ JBoss OR


• Applications based on .NET technology and Microsoft IIS


• Platform Knowledge on Linux/ UNIX OR Windows Server.


• Database knowledge on MS SQL OR Oracle database.


• Knowledge in Banking IT environment will be a plus.


• 24 x 7 offsite standby support on rotational basis.


• Minimum 3 years of working experience in the same capacity.


• Pleasant personality with good communication and interpersonal skills.


• Proactive and team player.


• Able to work with cross border colleagues.


• A choice to work at Menara OCBC or Cyberjaya

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.