APAC Technical Services Leader — Lubricants & Innovation

Castrol; Kuala Lumpur; Híbrido; MYR 240.000 - 420.000; Jornada completa

Descripción de la vacante

Castrol in Asia Pacific seeks a Technical Services Manager to lead a team across six clusters to deliver value through technical services, training, and digital tools. The role focuses on supporting Sales and Marketing, differentiating offers, and driving customer outcomes with safety and quality at the forefront.

You will build capabilities, engage with key customers, and guide strategy, while collaborating with regional teams to ensure alignment with market needs and Castrol standards.

Formación

• University degree or higher in a technical field such as Engineering or Chemistry.
• Post graduate degree preferred for advanced roles.
• Trade Mechanic qualification acceptable where relevant.
• Fluency in English and Japanese is essential for this role.

Responsabilidades

• Define the overall technical services framework and strategy for APAC.
• Build the technical services road-map with Sales, Marketing and Technology.
• Consolidate and standardise technical services activities using regional/global best practice.
• Provide technical input for product portfolio aligned to market strategy.
• Develop relationships with key customers and capture future needs.
• Keep abreast of latest technical developments to drive thought leadership.
• Plan and implement capability development through technical and digital trainings.
• Ensure safe and compliant delivery of technical service elements.
• Lead and coach the team, setting clear performance standards and development paths.

Conocimientos

Team leadership

Lubricants knowledge

Technical services

B2C and B2B markets

English language

Japanese language

Educación

University degree or post graduate degree

Engineering or Chemistry background

Trade Mechanic qualification

Descripción del empleo

Castrol in Asia Pacific seeks a Technical Services Manager to lead a team across six clusters to deliver value through technical services, training, and digital tools. The role focuses on supporting Sales and Marketing, differentiating offers, and driving customer outcomes with safety and quality at the forefront.

You will build capabilities, engage with key customers, and guide strategy, while collaborating with regional teams to ensure alignment with market needs and Castrol standards.