APAC Solution Deployment & Engineering Leader

Allozymes; Bayan Lepas; A distancia; MYR 250.000 - 420.000; Jornada completa

Descripción de la vacante

Agilent is seeking a senior leader to manage the OpenLab Sync Solution Deployment & Engineering organization across the Asia Pacific region. The role focuses on delivering high-performance service delivery, driving customer outcomes, and aligning resources with strategic objectives.

You will coach teams, develop leadership pipelines, and ensure compliance with processes, quality, and security standards while pursuing growth and operational excellence across APAC.

Formación

• Bachelor's degree in Computer Science, Information Technology, Engineering, Life Sciences, or a related discipline.
• 8+ years of experience in software implementation, professional services, informatics, laboratory systems, or technical consulting, with increasing leadership responsibility.
• 3+ years of people leadership experience managing geographically dispersed teams and driving employee development, engagement, and performance.
• Proven experience leading customer-facing delivery organizations with accountability for operational performance, customer satisfaction, and business results.
• Strong understanding of enterprise software deployments, system integrations, workflow automation, and related service delivery methodologies.

Responsabilidades

• Lead APAC service delivery operations, ensuring successful solution deployment, support, and customer outcomes.
• Build strong customer and cross-functional partnerships to drive revenue growth and maximize customer satisfaction.
• Develop, coach, and engage employees to strengthen technical capabilities and future leadership pipelines.
• Champion Agilent's core values and foster a culture centered on customer success, collaboration, and accountability.
• Deliver organizational goals, business metrics, and financial objectives while maintaining operational excellence.
• Ensure compliance with SDE processes, quality standards, security requirements, and company policies.
• Execute regional and global strategic initiatives by aligning resources, priorities, and stakeholder partnerships.
• Drive continuous improvement, innovation, scalability, and effective escalation management to improve efficiency and business growth.

Conocimientos

Leadership

Stakeholder management

Communication

Problem solving

Analytical mindset

Continuous improvement

Travel flexibility

Educación

Bachelor's degree in CS/IT/Engineering/Life Sciences

Herramientas

LIMS

ELN

Laboratory informatics systems

Workflow automation

Descripción del empleo

Agilent is seeking a senior leader to manage the OpenLab Sync Solution Deployment & Engineering organization across the Asia Pacific region. The role focuses on delivering high-performance service delivery, driving customer outcomes, and aligning resources with strategic objectives.

You will coach teams, develop leadership pipelines, and ensure compliance with processes, quality, and security standards while pursuing growth and operational excellence across APAC.