APAC Payroll Specialist — Data-Driven & Process Improvement

Novartis; Malaysia; Hybrid; MYR 90,000 - 120,000; Full time

Job summary

Novartis in Kuala Lumpur, Malaysia, is seeking a Payroll Specialist to support end-to-end payroll operations, data validation, and timely processing, ensuring a high-quality employee experience. You will collaborate with internal stakeholders and vendors across APAC, driving process improvements and governance.

The role requires proficiency in Workday and Excel, along with fluency in English and Chinese, and a degree in Finance/Accounting or related field. Hybrid work arrangement offered.

Qualifications

• Bachelor’s degree in Finance, Accounting, Business, or related field.
• Proficiency in Workday and Excel is required.
• Excellent English and Chinese language skills are essential.
• Knowledge of payroll legislation, taxation, and audit readiness.

Responsibilities

• Process payroll transactions accurately and within agreed timelines.
• Support payroll data validation and reconciliation activities to ensure payroll accuracy.
• Respond to payroll service requests and resolve routine payroll inquiries in a timely manner.
• Support investigation and resolution of payroll discrepancies and data issues.
• Manage payroll queries and service requests from employees and stakeholders.
• Monitor payroll-related tickets and follow up on issue resolution.
• Liaise with payroll vendors to resolve payroll discrepancies and ensure accurate payroll outputs.
• Support payroll audits by preparing required documentation and evidence.
• Participate in payroll projects, system enhancements, testing activities, and process improvement initiatives.
• Contribute to development and maintenance of payroll procedures, work instructions, and knowledge articles.
• Provide support to Time & Attendance activities as needed.

Skills

Communication

Stakeholder Management

Data Analysis

Process Improvement

Automation Mindset

Analytical Thinking

HR Service Delivery

Payroll

Time & Attendance

Data Privacy

Education

Bachelor’s degree in Finance, Accounting, Business, or related field

Tools

Workday

Excel (Advanced)

Job description

Novartis in Kuala Lumpur, Malaysia, is seeking a Payroll Specialist to support end-to-end payroll operations, data validation, and timely processing, ensuring a high-quality employee experience. You will collaborate with internal stakeholders and vendors across APAC, driving process improvements and governance.

The role requires proficiency in Workday and Excel, along with fluency in English and Chinese, and a degree in Finance/Accounting or related field. Hybrid work arrangement offered.