APAC Hotel Partner Growth & Revenue Associate

Expedia Group; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Expedia Group is seeking a motivated Partner Growth & Agility team member to improve competitiveness for hotels across high-demand APAC markets. You’ll engage with hotel partners by phone, optimize rates and availability, and collaborate with cross-functional teams to secure optimal conditions for EG-branded sites and B2B partners.

The role emphasizes data-driven analysis, independence, and strong relationship-building skills to drive conversions and partner success in a fast-paced environment.

Qualifications

• Bachelor's Degree in a related field; or Equivalent related professional experience.
• Native proficiency in Japanese.
• Business-level proficiency in English.
• 1–3 years of experience in hotel sales/revenue management, account management, inside sales or business development preferred.
• Able to work independently as well as be a strong team worker, ensuring the whole team wins.
• Demonstrate ability to work based on a variety targets, goals and/or strategic objectives set by the leadership team.
• Appetite for innovative technology, fast-changing business environment, robust data driven analysis.
• Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to.
• Ability to effectively communicate to various levels and through a variety of communication channels.
• Ability to handle objection, secure commitments and be resilient.
• Possesses outstanding listening, investigating and influencing skills.
• Hungry, determined, motivated, willing to take action and results-focused.
• Organization and time management skills, rigor, attention to details.
• Proven follow-up/persistence when facing challenging situations.
• Ability to multi-task effectively and be able to change gears quickly without skipping a beat.
• Ability to perform under pressure and think on your feet in a fast-paced environment.
• Open to feedback for continuous improvement.
• Relationship builder; earns the confidence of others.
• Bridges and sustains solid partnerships based on mutual support through a collaborative style.

Responsibilities

• This is a predominantly phone-based role, and you will be reaching out to a portfolio of existing accommodation partners each day.
• You will closely work with these hotel partners to:
• Optimize rate and availability competitiveness on the Expedia platform to increase customer conversion
• Secure additional lodging rates and availability information over high demand and compression periods to satisfy customers’ pressing needs
• Coordinate with other account management teams to secure an aligned and effective level of competitiveness across high-demand Asia Pacific markets
• Educate hotel partners on the self-service features available on Expedia Partner Central to make them independent in managing all the core aspects of our marketplace and make the mutual business more sustainable over the partners’ lifecycle
• Re-establish core fundamentals to re-engage with dormant hotel partners
• Take time to shop our sites as a traveler would to identify issues that may not have been identified by our automated shopping tools and help to identify additional root causes of uncompetitiveness

Skills

Native proficiency in Japanese

Business-level proficiency in English

Independent work

Strong team player

Data-driven analysis

Relationship building

Open to feedback

Effective cross-level communication

Resilience

Education

Bachelor's degree in a related field; or equivalent professional experience

Job description

Expedia Group is seeking a motivated Partner Growth & Agility team member to improve competitiveness for hotels across high-demand APAC markets. You’ll engage with hotel partners by phone, optimize rates and availability, and collaborate with cross-functional teams to secure optimal conditions for EG-branded sites and B2B partners.

The role emphasizes data-driven analysis, independence, and strong relationship-building skills to drive conversions and partner success in a fast-paced environment.