AOI/SPI/AXI Field Application Engineer

Test Research Innovation Malaysia Sdn Bhd; Kulai; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Hostel accommodation

Job summary

Test Research Innovation Malaysia Sdn Bhd seeks an AOI/SPI/AXI Field Application Engineer based in Johor. You will install, configure, and troubleshoot AOI, SPI and AXI systems at customer sites and provide hands-on training to ensure proper operation and maintenance.

You will gather requirements, offer technical guidance, and support the sales team in demonstrations. You will also analyse system performance data, collaborate with R&D for improvements, and keep detailed records of all customer

Qualifications

• Bachelor's degree in Electrical/Electronic Engineering or related technical field.
• 3–5 years of experience in AOI/AXI operation or line support.
• Willing to travel overseas for onsite support as required.

Responsibilities

• Install, configure and troubleshoot AOI, SPI and AXI systems at customer sites.
• Provide on-site training to customers on system use and maintenance.
• Liaise with customers to understand requirements and offer technical guidance.
• Analyse system performance data and provide optimisation recommendations.
• Collaborate with R&D for product improvements.
• Maintain records of customer interactions and support activities.
• Assist sales by demonstrating product capabilities to prospects.

Skills

Mandarin

English

Education

Bachelor's degree in Electrical/Electronic Engineering or related technical field

Tools

Visual Basic

SAP

Oracle

MS SQL Server

VB.NET

C#

Job description

AOI/SPI/AXI Field Application Engineer [Based in Johor]

About the role

As an AOI/SPI/AXI Field Application Engineer at Test Research Innovation Malaysia Sdn Bhd, you will be responsible for providing technical support and training to customers on the installation, operation and maintenance of our automated optical inspection (AOI), solder paste inspection (SPI) and automated x-ray inspection (AXI) systems. This is a full-time position based in Johor.

What you'll be doing

• Installing, configuring and troubleshooting our AOI, SPI and AXI systems at customer sites
• Providing on-site training to customers on the effective use and maintenance of the systems
• Liaising with customers to understand their requirements and offer technical guidance and support
• Analyzing system performance data and providing recommendations for optimisation
• Collaborating with the R&D team to identify opportunities for product improvements
• Maintaining detailed records of all customer interactions and support activities
• Supporting the sales team in demonstrating the capabilities of our products to prospective customers

What we're looking for

• Bachelor's degree in Electrical/Electronic Engineering or a related technical field
• Experience in AOI/AXI operation/line support activities on night shift.
• Knowledge in AOI/AXI equipment or license will be an added advantage
• At least 3 - 5 year(s) of working experience in the related field is required for this position.
• Good learning attitude, hard work and commitment
• Required skill(s): Visual Basic, SAP, Oracle, MS SQL Server, VB.NET, C#
• Willing to travel overseas for onsite support as often as required, countries per Taiwan, South East Asia, India.
• Willing to be flexible for duty hours, 24 – 7 on call. (Extra working hours shall be disbursed afterward.)
• AXI / AOI / SPI presale skills are bonus.
• Proficiency in English and Mandarin(We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients)

What We Offer

At Test Research Innovation Malaysia Sdn Bhd, we are committed to providing our employees with a supportive and rewarding work environment. We offer competitive remuneration, opportunities for professional development, and a range of benefits including health insurance and hostel accommodation for eligible employees.

Our flexible work arrangements and focus on work-life balance ensure that you can thrive both professionally and personally. We strive to create a workplace where employees feel valued, supported, and empowered to achieve their career goals.

About Us

Test Research, Inc. was founded in April 1989 and is a leading solutions provider in inspection and testing automation for the electronics, information, and communication industries.

With strong research and development capabilities, we continuously innovate and develop advanced automated inspection and testing equipment for PCB assembly manufacturing. Our product portfolio includes AOI, SPI, AXI, ICT, and automated testing solutions widely adopted by global electronics manufacturers.

TRI has established a worldwide sales and service network, enabling us to provide prompt, reliable, and professional support to customers across the globe.

Through our commitment to technology innovation, product quality, and customer satisfaction, TRI has become a trusted and indispensable partner in helping customers achieve the highest production quality standards.