ANALYZER ENGINEER

Yokogawa Electric Corporation; Malaysia; On-site; MYR 60,000 - 96,000; Full time

Job summary

Yokogawa Electric Corporation in Malaysia seeks a field service engineer to perform on-site commissioning, troubleshooting, calibration, and maintenance of Yokogawa products. You will handle service inquiries, generate quotations, and assist customers with technical details.

The role requires documenting calibration data, reporting activities, and ensuring compliance with industry regulations and internal quality guidelines. Travel to client sites is expected.

Qualifications

• Articulates clearly with customers and colleagues.
• Maintains high ethical standards and reliability.
• Works well in team and cross-functional settings.
• Willingness to travel to various sites for maintenance and service.

Responsibilities

• Perform on-site commissioning, troubleshooting, calibration, and maintenance of Yokogawa products.
• Handle service and spare parts inquiries, generate quotations, and assist customers with technical details.
• Record calibration data and issue service reports, ensuring data is documented.

Skills

Interpersonal communication

Integrity

Teamwork

Willing to travel

Education

Degree or Diploma in Engineering

Job description

About Yokogawa

Not just a job, but a career Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

MAIN DUTIES & RESPONSIBILITIES

• Maintenance & Servicing: Perform on-site commissioning, troubleshooting, calibration, and maintenance of Yokogawa products. Handle service and spare parts inquiries, generate quotations, and assist customers with technical details. Record calibration data and issue service reports, ensuring that all data is accurately documented.
• Troubleshooting: Diagnose and repair mechanical, electrical, or software-related issues, both remotely and during site visits. Ensure prompt identification and resolution of any equipment malfunctions.
• Customer Support: Provide timely and effective technical support to customers, ensuring clear and simple explanations of technical details. Offer internal support for project engineering, FAT (Factory Acceptance Testing), and SAT (Site Acceptance Testing).
• Reporting: Document all service activities, repair work, and customer interactions. Generate and submit detailed service reports for internal and customer review.
• Training: Educate customer or internal teams on the proper use, maintenance, and safety procedures of Yokogawa products and systems.
• Compliance: Ensure that all maintenance and service activities meet industry regulations, safety standards, and internal quality guidelines.
• Collaboration: Collaborate with sales, engineering, and product teams to provide feedback on equipment performance and address customer requirements. Offer insights on equipment enhancements and customer needs for future projects.
• Other Activities: Conduct regular performance reviews, identify training needs, and ensure continuous professional development of the team. Ensure compliance with ISO 9001, ISO 45001, ISO 14001, and ISO 27001 standards, along with company policies and procedures.

Education & Experience

• A Degree or Diploma in any discipline of Engineering
• Experience in making training presentation for customers
• Good interpersonal and communication skills, able to perform under pressure.
• Integrity and trustworthiness to ensure full compliance with company ethics
• Strong believer of team work with skills of influencing
• Possess own transport and willing to travel extensively

Equality and Diversity

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Employee Referral

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!

Company Overview (Repeat)

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect. Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.