Analyst, Logistic Operations

Jardine Schindler Group; Petaling Jaya; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jardine Schindler Group is seeking an Analyst, Logistics Operations to support the logistics function across Transportation Management, order tracking, and documentation. You will liaise with carriers, vendors and the internal team to ensure timely delivery and accurate billing.

The role requires 2+ years in import/export logistics, strong communication, and the ability to work in a fast-paced environment. Based in Malaysia, this position offers growth within a regional supply chain network.

Qualifications

• Bachelor's degree in supply chain, logistics, or related field.
• Minimum 2 years in import/export/logistics operations.
• Strong communication and multitasking abilities.
• Ability to work in a fast-paced, cross-functional environment.

Responsibilities

• Support the logistics business through Transportation Management.
• Act as liaison with transportation providers, vendors, and logistics team.
• Research and resolve orders using SAP and OC systems.
• Track and trace orders with daily reporting on disruptions.
• Prepare documentation and export/import declarations.
• Coordinate shipping activity with OCs and vendors.
• Provide accurate billing information to accounting.
• Communicate with customers on freight disposition.
• Seek profitable shipment modes while meeting customer requirements.

Skills

Logistics coordination

Vendor liaison

SAP

Customer service

Education

Bachelor's in Supply Chain

Tools

OC systems

Order tracking systems

Job description

Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators, we keep the urban world moving

Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion, and innovation are the pillars of our success

Jardine Schindler Group (JSG) is a joint venture between Jardine Matheson (est.1832) and Schindler Group(est.1874). JSG is specialized in design, engineer, install, maintain and modernize elevators, escalators and moving walkways in Hong Kong, Malaysia, Singapore, Thailand, Indonesia, Taiwan, Vietnam, the Philippines, Macau, Myanmar, Brunei and Cambodia. On average, 100 million people throughout the Asia Pacific regions will be transported by equipment supplied and maintained by JSG on any given day.

Join us as a

Analyst, Logistic Operations

• Support the logistics business through the Jardine Schindler Group Transportation Management;
• Act as liaison with transportation providers, vendors, customer service, and logistics team;
• Leverage the SAP system and OCs to research and resolve orders as needed through track and trace methodology;
• Track & Trace monitor with daily reporting for order disruption and insuring proper movement and delivery of cargo;
• Provide recommendations for order correction;
• Act as primary point of contact for logistics needs for OCs;
• Work with OCs and Vendors on coordinating shipping activity by accepting bookings, collecting documentation and obtaining relevant compliance information;
• Complete import and export declaration filings;
• Track and trace;
• Effectively solve problems, escalations and provide customer support
• Prepare documentation, dock receipts, bills of lading, export declarations;
• Provide accounting department with proper and correct billing information;
• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations);
• Communicate with vendors/suppliers regarding shipment dispatch, routing, pricing, and rates;
• Communicate & correspond with other Company branches and agents for customer satisfaction and ensure excellent service execution;
• Seek the most profitable mode of shipment yet meet customer's requirement for the movement of freight.

We Elevate... Your Best Self

• Graduation in Supply-Chain, Logistics, Business Administration or correlated areas
• Must have good customer service skill and handle dual task.
• Knowledge of the Import/Export industry (minimum 2 years of experience)
• Interpersonal skills necessary to communicate (verbally and intuitively) effectively with both customers and internal
• The ability to work in a fast-paced environment
• Must be career oriented, hardworking, quick learner and have excellent recall for past situations

Contribute to our success and join us in shaping the mobility of tomorrow!