Air Freight Solution Specialist

SF International; Subang Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

SF International in Malaysia is seeking a seasoned air freight procurement professional to lead supplier management and develop industry solutions, focusing on rate negotiation and cost effectiveness.

You will coordinate with internal teams and global partners to ensure compliant, efficient cross-border operations, while mentoring others and strengthening supplier networks.

Qualifications

• 3+ years of experience in international air freight or related fields.
• Strong understanding of international air freight market, airline networks and capacity.
• Proven ability in supplier sourcing, negotiation, and cost benchmarking.
• Excellent communication and cross-functional collaboration skills.
• Ability to design air freight solutions balancing cost and delivery requirements.

Responsibilities

• Lead air freight procurement and supplier management including airlines, freight forwarders, GSA/CSA, ground handlers, brokers, trucking.
• Negotiate freight rates, capacity, payment terms, service standards, and commercial agreements with key suppliers.
• Develop and maintain strong supplier relationships while monitoring performance, service quality, and cost.
• Develop air freight solutions, routes, products, quotations based on customer requirements, cargo characteristics, capacity, transit time, and cost.
• Support sales and business development with customer solutions, market quotations, tenders, and project implementation.
• Monitor end-to-end air freight operations: booking, clearance, pickup, delivery, tracking, issue resolution.
• Analyze airline rates, capacity, market trends, route performance, and project profitability to optimize solutions and costs.
• Develop and maintain SOPs and training for air freight products and operations.
• Coordinate with internal departments, global network teams, customers, and external partners for cross-border operations.
• Maintain diversified supplier resources, develop contingency plans, ensure compliance with customs, aviation, legal, and company requirements.

Skills

Air freight procurement

Supplier management

Negotiation

Market analysis

Cross-functional coordination

Training & coaching

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Lead air freight procurement and supplier management, covering airlines, freight forwarders, GSA/CSA, ground handlers, customs brokers, trucking, and other logistics partners.

Negotiate freight rates, capacity, payment terms, service standards, and commercial agreements with key suppliers.

Develop and maintain strong supplier relationships while monitoring supplier performance, service quality, and cost competitiveness.

Develop air freight solutions, routes, products, and quotations based on customer requirements, cargo characteristics, capacity, transit time, and cost.

Support sales and business development teams with customer solutions, market quotations, tenders, and project implementation.

Monitor end-to-end air freight operations, including booking, customs clearance, pickup, delivery, shipment tracking, and issue resolution.

Analyze airline rates, capacity, market trends, route performance, and project profitability to optimize transportation solutions and operating costs.

Develop and maintain SOPs and operational standards while providing air freight product and operational training to sales and operations teams.

Coordinate closely with internal departments, global network teams, customers, and external partners to ensure smooth cross-border operations.

Maintain diversified supplier and capacity resources, develop contingency plans, and ensure compliance with relevant customs, aviation, legal, and company requirements.

Key Responsibilities

• Lead air freight procurement and supplier management, covering airlines, freight forwarders, GSA/CSA, ground handlers, customs brokers, trucking, and other logistics partners.
• Negotiate freight rates, capacity, payment terms, service standards, and commercial agreements with key suppliers.
• Develop and maintain strong supplier relationships while monitoring supplier performance, service quality, and cost competitiveness.
• Develop air freight solutions, routes, products, and quotations based on customer requirements, cargo characteristics, capacity, transit time, and cost.
• Support sales and business development teams with customer solutions, market quotations, tenders, and project implementation.
• Monitor end-to-end air freight operations, including booking, customs clearance, pickup, delivery, shipment tracking, and issue resolution.
• Analyze airline rates, capacity, market trends, route performance, and project profitability to optimize transportation solutions and operating costs.
• Develop and maintain SOPs and operational standards while providing air freight product and operational training to sales and operations teams.
• Coordinate closely with internal departments, global network teams, customers, and external partners to ensure smooth cross-border operations.
• Maintain diversified supplier and capacity resources, develop contingency plans, and ensure compliance with relevant customs, aviation, legal, and company requirements.

Job Requirements

• 3+ years of experience in international air freight, airline route operations, air freight procurement, or related fields. Candidates with experience in aviation product development, air cargo companies, or airlines are preferred.
• Strong understanding of the international air freight market, airline networks, routes, capacity, and cargo space, with established resources across airlines, GSA/CSA, charter operators, or other aviation suppliers.
• Strong knowledge of end-to-end air freight operations, with proven capabilities in supplier sourcing and negotiation, market rate benchmarking, cost analysis, and complex problem-solving.
• Strong market awareness and analytical skills, with the ability to design air freight solutions or products that balance cost competitiveness, operational feasibility, and delivery requirements.
• Strong communication, execution, adaptability, and cross-functional coordination skills, with the ability to work effectively under pressure and handle complex business situations.
• Results-oriented and proactive, with the ability to take ownership and drive business outcomes. Experience in team training, business coaching, or team management is an advantage.