Air Freight Export & Compliance Specialist

Deutsche Post; George Town; Presencial; MYR 70.000 - 90.000; Jornada completa

Descripción de la vacante

Deutsche Post in Penang, Malaysia seeks an operational professional to manage air freight export documentation and related coordination. You will generate and update key shipping documents, ensure on-time processing, and collaborate with airports, ground handlers, and carriers to resolve issues.

The role requires attention to detail, effective communication, and the ability to meet airline cut-off times and SLAs while supporting continuous process improvements.

Responsabilidades

• Prepare and process air freight export documentation, including HAWB, MAWB, manifests, and airline-related documents.
• Generate preliminary documents and update final documentation upon receipt of shipment final weights.
• Follow up with airports, ground handlers, carriers, and internal stakeholders to ensure timely shipment processing and issue resolution.
• Monitor airline cut-off times and ensure compliance with internal SLAs.
• Verify customer rates, adder charges, and billing information to ensure invoicing accuracy.
• Monitor FHL and FWB transmissions and coordinate corrective actions to avoid carrier penalties.
• Review consolidation requirements and customer-specific documentation needs.
• Communicate shipment discrepancies, weight variances, and operational issues to relevant stakeholders.
• Prepare shift handover reports and ensure continuity of pending tasks.
• Troubleshoot operational system issues and support process improvements.
• Contribute to achieving departmental and station KPIs through accurate and timely execution of operational activities.

Descripción del empleo

Deutsche Post in Penang, Malaysia seeks an operational professional to manage air freight export documentation and related coordination. You will generate and update key shipping documents, ensure on-time processing, and collaborate with airports, ground handlers, and carriers to resolve issues.

The role requires attention to detail, effective communication, and the ability to meet airline cut-off times and SLAs while supporting continuous process improvements.