AI Voice & Conversational Enterprise Project Lead

AI Rudder

Kuala Lumpur

On-site

MYR 180,000 - 240,000

Full time

32 hours ago

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Job summary

AI Rudder Pte Ltd is seeking a Technical Project Manager to lead delivery of AI Voice and Conversational AI projects for enterprise customers. You will manage projects from planning through deployment and launch, coordinating with Engineering, Product, AI, QA, Operations and Customer Success.

The ideal candidate has a Bachelor's degree in CS/IT/Engineering and 5+ years in Technical Project Management, with hands-on experience in software/AI projects, agile methodologies, and strong stakeholder

Qualifications

Bachelor's degree in Computer Science, IT, Engineering, or a related field.
At least 5 years of experience in Technical Project Management, AI Solution Delivery, Software Implementation, or Solution Consulting.
Experience managing software or AI projects with multiple teams and stakeholders.
Good understanding of AI products, SaaS, APIs, system integrations, and cloud technologies.
Knowledge of Agile or Scrum project management.
Strong communication, presentation, and stakeholder management skills.
Good problem-solving and risk-management skills.

Responsibilities

Manage AI projects from start to finish, including planning, testing, deployment, and launch.
Be the main technical contact between customers and internal teams.
Manage project timelines, scope, milestones, risks, issues, and customer expectations.
Meet with customers to understand their business and technical requirements.
Turn customer requirements into clear project and implementation plans.
Coordinate Proof of Concept (PoC), Proof of Value (PoV), User Acceptance Testing (UAT), go-live, and post-launch support.
Work with different teams to solve problems and keep projects on schedule.
Collect customer feedback and work with Product and Engineering teams to improve the product.
Provide technical support and guidance on: AI workflows, System architecture, API integrations, Software integrations, Deployment plans
Monitor project progress and prepare status reports for management and customers.
Identify project risks early and create plans to manage them.
Support customer meetings through presentations, product demonstrations, workshops, and solution discussions