AI-Driven Cloud Solutions Architect

Candidate; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Cloudflare in Kuala Lumpur, Malaysia seeks a Customer Engineer to bridge technical strategy and business value for enterprise clients, from pre-sales validation through onboarding and expansion.

You’ll act as a quota-carrying technologist, partnering with Account Executives to design architectures, validate solutions, and lead technical health and risk reviews. AI-augmented workflows will reduce toil and speed outcomes, with cross-functional collaboration across teams.

Qualifications

• Experience in a customer-facing technical role such as Solutions Engineering or Sales Engineering.
• Ability to white-board, design and articulate complex enterprise networks and security architectures.
• Excellent communication and advisory skills with C-level stakeholders.
• Commercial mindset with a record of quota-carrying or revenue-aligned work.
• Strong cross-functional collaboration and project-management abilities.
• This role may require travel up to 20–50% for customer meetings.

Responsibilities

• Lead technical validation with account executives and tailor PoCs and technical evaluations.
• Guide technical onboarding and migration blueprints, acting as primary engineering contact.
• Own discovery, demos, onboarding, health, risk, and expansion strategies with customers.
• Maintain trusted advisory relationships across the customer lifecycle from onboarding to renewal.
• Leverage AI agents and workflows to automate routine tasks and accelerate outcomes.
• Develop technical resources and SOPs with Enablement to lift the team's baseline.

Skills

Customer-facing technical role

Architectural design

Consultative & advisory skills

Commercial mindset

Communication skills

Internet fundamentals

Security

Performance

AI proficiency

Coding/scripting

Developer platform fluency

Education

Bachelor's or higher in CS/Engineering

Tools

Python

JavaScript

Bash

Lua

Go

Job description

Cloudflare in Kuala Lumpur, Malaysia seeks a Customer Engineer to bridge technical strategy and business value for enterprise clients, from pre-sales validation through onboarding and expansion.

You’ll act as a quota-carrying technologist, partnering with Account Executives to design architectures, validate solutions, and lead technical health and risk reviews. AI-augmented workflows will reduce toil and speed outcomes, with cross-functional collaboration across teams.