Job Summary
We are looking for an experienced IT Application Project Manager to manage end-to-end banking application implementation, enhancement, integration, and delivery projects. The candidate will work closely with business stakeholders, application development teams, infrastructure, cybersecurity, QA, and external vendors to ensure projects are delivered within the agreed scope, timeline, budget, and quality standards.
Key Responsibilities
- Lead and manage the full project lifecycle for banking IT application projects, from initiation and planning through development, testing, deployment, and post-implementation support.
- Develop project plans, schedules, milestones, budgets, resource plans, and delivery roadmaps.
- Gather and analyse business requirements and coordinate with business analysts, solution architects, developers, and technical teams.
- Manage application implementation, system enhancement, application integration, and system migration initiatives.
- Oversee System Integration Testing (SIT), User Acceptance Testing (UAT), defect resolution, business sign-off, and production deployment.
- Manage project risks, issues, assumptions, dependencies, change requests, and mitigation plans.
- Coordinate with internal stakeholders, including business units, IT operations, infrastructure, cybersecurity, risk, compliance, and audit teams.
- Manage third-party vendors, system integrators, consultants, project deliverables, contracts, and implementation timelines.
- Monitor project progress and provide regular status reports, management dashboards, and steering committee updates.
- Ensure project documentation, governance, approvals, and implementation activities comply with the bank's policies and applicable regulatory requirements.
- Coordinate go-live readiness, cutover planning, rollback procedures, production stabilisation, and handover to application support teams.
- Track project expenditure, resource utilisation, vendor payments, and overall delivery performance.
Banking Application Experience
Candidates should have experience in one or more of the following areas:
- Core Banking Systems
- Internet Banking and Mobile Banking
- Digital Banking Platforms
- Payment Gateway and Payment Switch
- Card Management Systems and Merchant Acquiring
- Loan Origination and Loan Management Systems
- AML/CFT and Fraud Monitoring Systems
- Customer Relationship Management (CRM)
- Regulatory and Compliance Applications
- Banking Application Integration and Migration
Requirements
- Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field.
- Typically 5–8 years of relevant IT project management or application delivery experience, including banking or financial services projects.
- Proven experience managing end-to-end IT application implementation or enhancement projects.
- Good understanding of the Software Development Life Cycle (SDLC), system integration, testing, deployment, and production support.
- Experience coordinating cross-functional teams, vendors, business stakeholders, and technical delivery teams.
- Strong project planning, risk management, stakeholder management, communication, and problem-solving skills.
- Familiarity with Agile, Scrum, Waterfall, or hybrid project management methodologies.
Preferred Qualifications
- PMP, CAPM, PRINCE2, or equivalent project management certification.
- Experience with project management tools such as Microsoft Project, Jira, Confluence, or equivalent.
- Familiarity with banking technology risk management, information security, audit, and applicable Bank Negara Malaysia requirements.
Key Competencies
- End-to-end project delivery and accountability
- Banking application implementation knowledge
- Stakeholder and vendor management
- Risk, issue, and dependency management
- Budget, timeline, and scope control
- Testing, deployment, and go-live coordination
- Project governance and management reporting