Senior Project Manager, Digital Application Delivery
CIMB Bank Berhad
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Job summary
CIMB Bank Berhad in Kuala Lumpur seeks a Senior Project Manager for Digital Applications Delivery to lead end-to-end IT and digital projects across Waterfall, Agile, and Hybrid methods. You will manage plans, budgets, and stakeholder engagement to ensure alignment with governance standards and strategic roadmaps.
The role requires 6–10+ years in IT project management, PMP/PRINCE2 or equivalent, and experience with internet banking or mobile apps.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related disciplines.
- PMP / PRINCE2 (mandatory or strong advantage)
- Certified Scrum Master (CSM), SAFe, or Agile certification
- ITIL knowledge is a plus
- Preference with project experience in internet banking or mobile applications or digital delivery projects.
- 6 –10+ years of experience in IT project management or digital delivery.
- Proven track record delivering complex digital transformation, mobile, or internet banking projects.
- Hands-on experience managing projects across Agile, Waterfall, and Hybrid methodologies.
- Strong experience in: Full SDLC delivery; Project governance and reporting; Budget and financial management.
- Experience managing cross-functional teams across business and technology domains.
- Familiarity with enterprise tools such as JIRA, Confluence, ServiceNow, MS Project, or PPM tools.
- Experience presenting to senior management and steering committees.
Responsibilities
- Lead end-to-end delivery of digital and IT projects (e.g. internet banking, mobile applications, enterprise systems).
- Develop and manage project plans, scope, timelines, and deliverables across Waterfall, Agile, or Hybrid frameworks.
- Ensure alignment with business requirements, architecture standards, and regulatory requirements.
- Manage project budgets, forecasts, and financial tracking.
- Oversee execution across the SDLC lifecycle from initiation to closure.
- Serve as the primary liaison between business stakeholders, technology teams, vendors, and leadership.
- Drive stakeholder alignment on scope, priorities, timelines, and deliverables.
- Facilitate workshops, requirement discussions, and decision-making forums.
- Manage escalations proactively and ensure timely resolution.
- Provide clear communication on project progress, risks, and impacts.
- Plan and manage resource allocation across cross-functional teams.
- Manage third-party vendors and delivery partners including performance tracking and contract adherence.
- Ensure optimal utilization of resources and capability alignment.
- Align project delivery with strategic roadmap and portfolio priorities.
- Support demand prioritization, business case validation, and planning activities.
- Ensure projects contribute to overall business and technology objectives.
- Track KPIs, delivery metrics, and performance indicators across projects.
- Use tools (JIRA, ServiceNow, MS Project, etc.) for project tracking and reporting.
- Drive continuous improvement initiatives in delivery practices and processes.
- Maintain documentation and audit trail in compliance with governance standards.
Skills
Education
Tools
Job description
We are looking for an experienced Senior Project Manager, Digital Applications Delivery to support technology initiatives and projects within Group Commercial Banking.
In this role, you will lead and deliver end-to-end IT and digital projects across Waterfall, Agile, and Hybrid methodologies, ensuring alignment with business objectives, governance standards, and technology strategy. The role is accountable for project planning, execution, financial management, stakeholders engagement, and delivery outcomes while driving continuous improvement and delivery excellence.
Lead end-to-end delivery of digital and IT projects (e.g. internet banking, mobile applications, enterprise systems).
Develop and manage project plans, scope, timelines, and deliverables across Waterfall, Agile, or Hybrid frameworks.
Ensure alignment with business requirements, architecture standards, and regulatory requirements.
Manage project budgets, forecasts, and financial tracking.
Oversee execution across the SDLC lifecycle from initiation to closure
Serve as the primary liaison between business stakeholders, technology teams, vendors, and leadership.
Drive stakeholder alignment on scope, priorities, timelines, and deliverables.
Facilitate workshops, requirement discussions, and decision-making forums.
Manage escalations proactively and ensure timely resolution.
Provide clear communication on project progress, risks, and impacts.
Plan and manage resource allocation across cross-functional teams.
Manage third-party vendors and delivery partners including performance tracking and contract adherence.
Ensure optimal utilization of resources and capability alignment.
Align project delivery with strategic roadmap and portfolio priorities.
Support demand prioritization, business case validation, and planning activities.
Ensure projects contribute to overall business and technology objectives.
Track KPIs, delivery metrics, and performance indicators across projects.
Use tools (JIRA, ServiceNow, MS Project, etc.) for project tracking and reporting.
Drive continuous improvement initiatives in delivery practices and processes.
Maintain documentation and audit trail in compliance with governance standards.
Track project milestones, timelines, and deliverables to ensure alignment with the project plan.
Prepare and maintain regular project status reports, dashboards, and executive summaries.
Monitor and follow up on project risks, issues, and dependencies (RAID log).
Drive reporting cadence and ensure timely submission of dashboards and project updates to stakeholders and leadership.
Ensure adherence to PMO standards, governance frameworks, and reporting requirements.
Support audit, compliance, and documentation requirements.
Contribute to standardization and improvement of PMO processes and tools.
Bachelor's degree in Computer Science, Information Technology, or a related disciplines.
PMP / PRINCE2 (mandatory or strong advantage)
Certified Scrum Master (CSM), SAFe, or Agile certification
ITIL knowledge is a plus
Preference with project experience in internet banking or mobile applications or digital delivery projects.
6 –10+ years of experience in IT project management or digital delivery.
Proven track record delivering complex digital transformation, mobile, or internet banking projects.
Hands-on experience managing projects across Agile, Waterfall, and Hybrid methodologies.
Strong experience in: Full SDLC delivery; Project governance and reporting; Budget and financial management.
Experience managing cross-functional teams across business and technology domains.
Familiarity with enterprise tools such as JIRA, Confluence, ServiceNow, MS Project, or PPM tools.
Experience presenting to senior management and steering committees.
Note: due to the high volume of applications received, only shortlisted candidates will be contacted for further consideration.
Your application will include the following questions:
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- How many years' experience do you have as a Digital Project Manager?
- Which of the following types of qualifications do you have?
- Have you worked in a role where you were responsible for vendor management?
- How many years of Cross-Functional Leadership experience do you have?
CIMB Group is one of ASEAN’s leading universal banking groups and is Malaysia’s second largest financial services provider, by assets. It offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present in all 10 ASEAN nations (Malaysia, Indonesia, Singapore, Thailand, Cambodia, Brunei, Vietnam, Myanmar, Laos and Philippines). Beyond ASEAN, the Group has market presence in China, Hong Kong, India, Sri Lanka, Korea, the US and UK.
CIMB Group has the most extensive retail branch network in ASEAN approximately of 720 branches as at 30 September 2019. CIMB Group’s investment banking arm is also one of the largest Asia Pacific-based investment banks, offering amongst the most comprehensive research coverage around of 600 stocks in the region.
CIMB Group operates its business through three main brand entities, CIMB Bank, CIMB Investment Bank and CIMB Islamic. CIMB Group is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.
CIMB Group is listed on Bursa Malaysia via CIMB Group Holdings Berhad. It had a market capitalisation of approximately RM48.9 billion as at 30 September 2019. The Group has around 36,000 employees located in 16 countries
For more information, please visit www.cimb.com
CIMB Group is one of ASEAN’s leading universal banking groups and is Malaysia’s second largest financial services provider, by assets. It offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present in all 10 ASEAN nations (Malaysia, Indonesia, Singapore, Thailand, Cambodia, Brunei, Vietnam, Myanmar, Laos and Philippines). Beyond ASEAN, the Group has market presence in China, Hong Kong, India, Sri Lanka, Korea, the US and UK.
CIMB Group has the most extensive retail branch network in ASEAN approximately of 720 branches as at 30 September 2019. CIMB Group’s investment banking arm is also one of the largest Asia Pacific-based investment banks, offering amongst the most comprehensive research coverage around of 600 stocks in the region.
CIMB Group operates its business through three main brand entities, CIMB Bank, CIMB Investment Bank, and CIMB Islamic. CIMB Group is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.
CIMB Group is listed on Bursa Malaysia via CIMB Group Holdings Berhad. It had a market capitalisation of approximately RM48.9 billion as at 30 September 2019. The Group has around 36,000 employees located in 16 countries
For more information, please visit www.cimb.com
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