Agency Manager

MICO WORLD; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Job summary

MICO WORLD is seeking an Agency Manager (Agency Management Specialist) in Kuala Lumpur to recruit, onboard, and oversee partner agencies, driving both quantity and quality of collaborations.

You will build strong relationships with agency leaders, provide guidance and platform insights, and resolve onboarding, compliance, moderation, and incentive issues while monitoring performance metrics to coach and optimize outcomes.

Qualifications

• 1-3 years of experience in live streaming, digital entertainment, or talent management preferred.
• Excellent interpersonal and communication skills; capable of managing partners with patience and professionalism.
• Self-motivated, result-oriented, and able to multitask in a fast-paced environment.
• Data-driven mindset with the ability to use performance dashboards and draw actionable insights.
• Basic familiarity with platform-side operations (content rules, incentives, moderation) is a plus.

Responsibilities

• Recruit, onboard, and manage agencies, focusing on both quantity and quality.
• Build and maintain strong relationships with agency leaders, supporting their performance growth through guidance, tools, and platform insights.
• Help agencies resolve issues related to onboarding, compliance, moderation, and incentives.
• Monitor agency performance metrics (e.g., host activity, recharge, retention), and provide timely coaching and strategic suggestions.
• Collaborate with internal teams to improve the overall agency ecosystem and user experience.

Skills

Interpersonal communication

Data-driven mindset

Multitasking

Self-motivation

Result-oriented

Tools

Performance dashboards

Job description

MICO WORLD is a leading global internet company focused on social entertainment, with a diverse portfolio that includes products like MICO, YoHo, TopTop, and SUGO. With years of market expertise, the company has established a strong presence in the Middle East, Southeast Asia, North America, Japan, and South Korea. MICO WORLD operates in over 150 countries and regions, serving a global user base of over 200 million. We are committed to leading the global social entertainment industry, creating more positive emotional values worldwide.

Job title: Agency Manager(Agency Management Specialist)

Responsibilities:

• Recruit, onboard, and manage agencies, focusing on both quantity and quality.
• Build and maintain strong relationships with agency leaders, supporting their performance growth through guidance, tools, and platform insights.
• Help agencies resolve issues related to onboarding, compliance, moderation, and incentives.
• Monitor agency performance metrics (e.g., host activity, recharge, retention), and provide timely coaching and strategic suggestions.
• Collaborate with internal teams to improve the overall agency ecosystem and user experience.

Requirements:

• 1-3 years of experience in live streaming, digital entertainment, or talent management preferred.
• Excellent interpersonal and communication skills; capable of managing partners with patience and professionalism.
• Self-motivated, result-oriented, and able to multitask in a fast-paced environment.
• Data-driven mindset with the ability to use performance dashboards and draw actionable insights.
• Basic familiarity with platform-side operations (content rules, incentives, moderation) is a plus.

Check-in time: 9:30-11:30

Most employees work from: 10:30-20:00 (including 1.5-hour lunch break)