Agency Growth & Partnerships Manager - Life Insurance

FWD Group Management Holdings Limited; Penang; On-site; MYR 90,000 - 140,000; Full time

Job summary

FWD Group is expanding its agency development and support teams in Malaysia, focusing on onboarding new partners, activation, and ongoing relationship management. The role emphasizes collaboration with recruitment, training, and visibility into productivity metrics.

The ideal candidate brings at least 5–8 years in agency development within life insurance, strong communication skills, and fluency in English, Bahasa Malaysia, and Mandarin. Travel and flexible hours may be required.

Qualifications

• Bachelor's degree required with strong academics.
• Proven interpersonal and communication abilities.
• Analytical mindset and MS Office proficiency.
• Experience in agency development or support preferred.
• Fluent in English, Bahasa Malaysia and Mandarin.
• Willingness to travel and work flexible hours.

Responsibilities

• Lead onboarding of new agency partners and provide product briefings.
• Offer guidance on sales tools and systems and support during integration.
• Act as primary contact for new agency partners and drive engagement.
• Maintain relationships to ensure activation and retention.
• Collaborate on recruitment and activation programs for partners.
• Monitor performance metrics and provide actionable insights.
• Deliver training with the agency academy and ensure compliance.

Skills

Interpersonal skills

Communication skills

Analytical mindset

MS Office proficiency

Travel flexibility

Education

Bachelor's degree qualification

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Job description

FWD Group is expanding its agency development and support teams in Malaysia, focusing on onboarding new partners, activation, and ongoing relationship management. The role emphasizes collaboration with recruitment, training, and visibility into productivity metrics.

The ideal candidate brings at least 5–8 years in agency development within life insurance, strong communication skills, and fluency in English, Bahasa Malaysia, and Mandarin. Travel and flexible hours may be required.