Assistant Manager, Business Development, Northern

FWD Group Management Holdings Limited

Penang

In loco

MYR 90.000 - 140.000

Tempo pieno

3 giorni fa

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Descrizione del lavoro

FWD Group is expanding its agency development and support teams in Malaysia, focusing on onboarding new partners, activation, and ongoing relationship management. The role emphasizes collaboration with recruitment, training, and visibility into productivity metrics.

The ideal candidate brings at least 5–8 years in agency development within life insurance, strong communication skills, and fluency in English, Bahasa Malaysia, and Mandarin. Travel and flexible hours may be required.

Competenze

Bachelor's degree required with strong academics.
Proven interpersonal and communication abilities.
Analytical mindset and MS Office proficiency.
Experience in agency development or support preferred.
Fluent in English, Bahasa Malaysia and Mandarin.
Willingness to travel and work flexible hours.

Mansioni

Lead onboarding of new agency partners and provide product briefings.
Offer guidance on sales tools and systems and support during integration.
Act as primary contact for new agency partners and drive engagement.
Maintain relationships to ensure activation and retention.
Collaborate on recruitment and activation programs for partners.
Monitor performance metrics and provide actionable insights.
Deliver training with the agency academy and ensure compliance.

Conoscenze

Interpersonal skills

Communication skills

Analytical mindset

MS Office proficiency

Travel flexibility

Formazione

Bachelor's degree qualification

Strumenti

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Descrizione del lavoro

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves over 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

About FWD Takaful Berhad

FWD Takaful Berhad (“FWD Takaful”) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group. Visit https://www.fwd.com.my

Join us

We’re proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.

Agency Onboarding & Support

Facilitate the onboarding process for new agency partners, including: Conducting product briefings to ensure understanding of agency products. Providing guidance on the use of sales and operational tools and systems. Offering handholding support during the first 3 to 6 months to ensure smooth integration and early success. Act as the primary contact point for new agency partners, addressing queries, driving engagement and building confidence.

Agency Support & Relationship Management

Serve as the main contact point to agency partners, providing guidance and support to drive activation, sales performance and growth. Build strong, collaborative relationships with agency partners to ensure engagement and retention.

Agency Recruitment & Activation

Collaborate with the agency recruitment team to identify and onboard high-potential agency partners. Support agency activation programs to help new agency partners achieve early success.

Agency Performance Monitoring & Support

Track key productivity metrics (sales activity, case count, persistency) daily and provide actionable insights. Offer guidance and support to agency partners to improve productivity and achieve sales targets.

Agency Training & Development

Collaborate with the agency academy team to implement structured programs that enhance product knowledge, sales techniques, and compliance awareness. Conduct training for new agency partners particularly those in financing support programs. Deliver pre-onboarding product briefings to ensure products assessment completion.

Agency Engagement & Motivation

Organize and support motivational activities, contests, and toppers recognition initiatives to boost morale and performance.

Compliance & Reporting

Ensure agency partners adherence to regulatory and company guidelines in all activities. Prepare and present performance reports to management, highlighting achievements and areas for improvement.

Job Requirements: