Agency Advertising Sales Leader

Accenture Southeast Asia; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Accenture Southeast Asia is seeking a seasoned Agency Account Manager leader to drive performance across a book of advertisers. You will coach and scale a high-performing team, manage KPIs, and raise revenue while navigating client expectations and regulatory requirements.

The role requires 7–10+ years in Advertising Technology sales, 3–5+ years in sales leadership, and native Mandarin proficiency to engage with Mandarin-speaking stakeholders.

Qualifications

• Minimum 7-10 or more years experience in Advertising Technology sales in any online ad platform.
• Minimum 3-5 or more years in sales team lead/sales manager role.
• Native level in Mandarin language.
• Experience recruiting and hiring candidates for a high-performance agency account management sales team.
• Demonstrated experience forecasting new sales opportunities, setting goals, and monitoring sales activity.
• Ability to develop effective business relationships with all levels of internal and external management.

Responsibilities

• Manage a high performing team of Agency Account Managers focused on supporting and scaling existing advertisers within the book.
• Manage KPIs, ensure deliverables are exceeded and revenue is achieved
• Identify barriers and to improve productivity and success
• Develop, coach and manage your Agency team to ensure operational excellence
• Identification of top talent and hiring in the interview process to build out and maintain a high performing Agency Account Manager team.
• Focuses, motivates and inspires the team in a goal and results orientated way by driving optimum individual and team performance in order to deliver against agreed KPIs and targets.
• Conducts one to ones with team members to assess performance against objectives.
• Carries out call evaluations on a weekly basis to ensure consistency and adherence to all regulatory requirements and best practice in customer engagement.
• Provides leadership, support and development to members of the team and builds on the strengths of the team members that drive optimum performance.
• Oversees and manages the day-to-day operation and workflow of the team in an organised and efficient manner.
• Creates a learning environment to ensure that the transfer of knowledge and insight occurs.
• Acts as a point of referral for complex and escalated queries
• Ensure that all client SLA targets are met, including aspects of: Meeting Client SLA’s, Performance Management, People Management, Transition Management, Other key roles (Recruitment, Quality Management, Policy communication etc.)

Skills

Leadership

Sales management

CRM experience

Communication skills

Mandarin language

Salesforce

Tools

Salesforce

Job description

Accenture Southeast Asia is seeking a seasoned Agency Account Manager leader to drive performance across a book of advertisers. You will coach and scale a high-performing team, manage KPIs, and raise revenue while navigating client expectations and regulatory requirements.

The role requires 7–10+ years in Advertising Technology sales, 3–5+ years in sales leadership, and native Mandarin proficiency to engage with Mandarin-speaking stakeholders.