Aftersales & Services - Assistant Manager

Boilermech Sdn Bhd; Subang Jaya; On-site; MYR 90,000 - 150,000; Full time

Job summary

Boilermech Sdn Bhd in Malaysia is seeking a qualified professional to lead business development in the bio-energy sector. The role focuses on promoting service contracts, parts, and retrofit works while building strong client relationships and expanding the customer base.

You will conduct site visits, prepare quotations, coordinate with service, project, engineering and finance teams, and assist in tender reviews.

Qualifications

• Bachelor degree in Marketing, Mechanical, or Chemical Engineering.
• Minimum 5 years in Process Plant and Palm Oil industry.
• Excellent communication, negotiation, and interpersonal skills.
• Analytical and problem-solving skills with presentation ability.
• Strong business acumen in bio-energy and related products.

Responsibilities

• Promote and secure service contracts, spare parts, and repair/retrofit works.
• Maintain strong customer relationships to ensure repeat business.
• Conduct site visits to identify service opportunities and prepare quotations.
• Monitor debtor ageing for service accounts and follow up on collections.
• Support tender preparation, contract reviews, and technical submissions.
• Coordinate with technical teams on specifications for new boiler/project sales.
• Assist in business development initiatives to win new projects.
• Actively develop new leads and expand customer base in bio-energy and related industries.
• Organize presentations, sales activities, and follow-up meetings with clients.
• Collect and share market intelligence, competitor activities, and pricing trends.

Skills

Bachelor degree

Communication skills

Negotiation

Analytical thinking

Presentation skills

Self-motivation

Education

Bachelor degree in Marketing

Bachelor degree in Mechanical Engineering

Bachelor degree in Chemical Engineering

Job description

• Promote and secure service contracts, spare parts, and repair/retrofit works.
• Maintain strong customer relationships to ensure repeat business and long-term retention.
• Conduct site visits to identify service opportunities and prepare quotations.
• Monitor debtor ageing for service accounts and follow up on collections.
• Support tender preparation, contract reviews, and technical submissions.
• Coordinate with technical teams on specifications for new boiler/project sales.
• Assist in business development initiatives to win new projects.
• Actively develop new leads and expand customer base in bio-energy and related industries.
• Organize presentations, sales activities, and follow-up meetings with clients.
• Collect and share market intelligence, competitor activities, and pricing trends.

4) Team & Cross-Functional Support

• Work with Service, Project, Engineering, and Finance teams to ensure smooth delivery of solutions.
• Provide feedback to management for product/service improvement.

EXPERIENCE/SKILLS REQUIRED:

• 1) Candidate must possess at least a Bachelor Degree in Marketing, Mechanical, Chemical Engineering or others related field.
• 2) Minimum 5 years working experience in Process Plant and Palm Oil industry environment.
• 3) Good verbal and written communication skill, negotiation and interpersonal skill with ability to deal with people at all level.
• 4) Possess analytical and problem-solving skills, task-oriented with good knowledge in presentation and self-motivation.
• 5) Strong business acumen and know-how of bio-energy segment and its products.

SPECIAL OR UNIQUE ASPECTS:

• 1) Good understanding of engineering material.
• 2) Able to travel frequent within Peninsular. Occasionally to oversea (SEA)
• 3) Possessed own transport and valid driving license.
• 4) Able to interpret engineering drawings.