After-Sales Engineer – Spare Parts & Field Service (Growth)

HR2O Asia; Shah Alam; On-site; MYR 50,000 - 80,000; Full time

Benefits offered by this job

Daily mission allowance

Overtime paid

Offshore allowance

Annual bonus

Training in Malaysia

Career growth

Job summary

EXO INDUSTRIES designs, manufactures, installs and maintains lifting and handling systems for the oil & gas, nuclear, military and renewable energy industries. The Malaysia office in Kota Kemuning is expanding its After Sales team to support spare parts, workshop services and on-site interventions.

The role focuses on spare parts management and workshop support, with travel to customer sites. You will develop after-sales activities, coordinate with teams in Malaysia and France, and build lasting

Qualifications

• Bachelor's degree or Diploma in Mechanical Engineering, Electrical Engineering or a related technical field.
• Good understanding of mechanical and/or electrical equipment, and ability to read technical drawings and parts documentation.
• Hands-on experience in troubleshooting and site interventions.
• Organised and rigorous in managing quotations, orders and follow-ups for several customers at once.
• Customer-oriented, with a genuine interest in developing a commercial dimension.
• Willing to travel within Malaysia and abroad, with travel expected to increase over time.

Responsibilities

• Spare parts management and workshop support (main focus today).
• Carry out installation, commissioning, inspection, and preventive/corrective maintenance of EXO INDUSTRIES equipment.
• Troubleshoot equipment on site and provide technical assistance to customers during operation.
• Train customers' personnel on the safe operation and maintenance of the equipment.
• Prepare site intervention reports, service reports and technical recommendations.
• Coordinate with the Engineering and Production teams in Malaysia and France to resolve technical issues.

Skills

English language proficiency

Bahasa Malaysia knowledge

Education

Bachelor's or Diploma in Mechanical/Electrical Engineering

Job description

EXO INDUSTRIES designs, manufactures, installs and maintains lifting and handling systems for the oil & gas, nuclear, military and renewable energy industries. The Malaysia office in Kota Kemuning is expanding its After Sales team to support spare parts, workshop services and on-site interventions.

The role focuses on spare parts management and workshop support, with travel to customer sites. You will develop after-sales activities, coordinate with teams in Malaysia and France, and build lasting