Administrative & IT Support Intern

Fairview International School; Malaysia; On-site; MYR 20,000 - 32,000; Full time

Benefits offered by this job

Unlimited vacation days

Team outings

Diverse work culture

Job summary

A digital health therapeutics company in Malaysia is seeking an intern to assist with office administrative tasks and support day-to-day IT operations. Candidates should be pursuing or have completed a Diploma or Degree in Information Technology or related fields. Key responsibilities include document coordination, equipment setup for onboarding, maintaining IT inventories, and troubleshooting devices. This position offers a chance to work in a collaborative environment with a focus on customer value and team empowerment.

Qualifications

• Currently pursuing or recently completed a Diploma or Degree in a relevant field.
• Familiar with basic IT support tasks.
• Detail-oriented and organized.
• Strong communication and coordination skills.

Responsibilities

• Assist with general office administrative tasks and documentation.
• Coordinate document submissions and follow-ups.
• Help install and configure laptops for new employees.
• Maintain the IT asset inventory.
• Perform diagnostic checks on laptops and escalate issues as necessary.
• Support logistics and vendor coordination.
• Support logistics and vendor coordination, including sending devices for repair, collecting equipment, and assisting with IT equipment purchases.

Skills

Basic knowledge of computer hardware and software troubleshooting

Windows / MacOS setup

Organized and detail-oriented

Strong communication skills

Coordination skills

Education

Diploma or Degree in Information Technology, Computer Science, Business Administration

Job description

We are a digital health therapeutics company operating across SEA, focused on the intersection of mental health and physical chronic diseases. We combine behavioural science, psychology, data science and digital design to help companies, healthcare providers, and ultimately, people on achieving a healthier lifestyle.

• Assist with general office administrative tasks and documentation.
• Coordinate document submissions, collections, and administrative follow-ups.
• Assist in supporting day-to-day IT operations and administrative tasks within the company including:-
  • Internal requests and coordinating simple operational activities.
  • Help install, configure, and prepare laptops, software, and peripherals for employee onboarding and offboarding.
  • Maintain and update the IT asset inventory, including tracking laptops, accessories, and other equipment.
  • Perform basic diagnostic checks and troubleshooting on laptops and devices, escalating complex issues to the IT team when necessary.
  • Support logistics and vendor coordination, including sending devices for repair, collecting equipment, and assisting with IT equipment purchases.

Requirements, Skills and Competencies

• Currently pursuing or recently completed a Diploma or Degree in Information Technology, Computer Science, Business Administration, or related field.
• Basic knowledge of computer hardware and software troubleshooting. Familiar with Windows / MacOS setup and basic IT support tasks.
• Organized and detail-oriented with good administrative skills.
• Strong communication and coordination skills.

Our Culture:

• We empower teams to priorities customer value and plan their way to achieve it.
• We love our get-togethers - be they virtual or physical, over lunch or evening outings.
• We encourage the use of our unlimited vacation days policy! (just ensure your team isn't left in the lurch)
• We thrive on principles like "Act like an Owner", "Keep it Simple", "Try and Error", "Fail fast", "Disagree and Commit", and "Think Big".

Our People:

We're a diverse group of Scuba Divers, Cooks, Travelers, and Enigmatologists (you might need to Google that!), Video Gamer heroes, Movie Buffs, Readers, Swimmers, Board Gamers, Music Lovers, every other variety of people. You'll find a friend in someone here!

Working with state-of-the-art AI technologies and the latest tools, you'll be learning from industry experts in a practical data-driven business environment. Bring your ideas, see them come to life, and impact our business and the people we serve.