Administrative Executive : Kuala Lumpur

Cari; Kuala Lumpur; Hybrid; MYR 36,000 - 51,000; Full time

Benefits offered by this job

Hybrid work

Competitive salary

Global exposure

Career development opportunities

Inclusive culture

Wellbeing & Flexibility

Job summary

McLarens is seeking an Administrative Executive in Kuala Lumpur, open to fresh graduates. You will support and contribute to efficient operations, manage claims and invoicing, and develop familiarity with McLarens systems and client portals.

This role requires strong English, IT literacy, problem-solving, and a team-oriented mindset, with flexibility for irregular hours and a commitment to confidentiality and integrity. Hybrid work options are available.

Qualifications

• Strong English communication, both written and spoken.
• IT literacy and familiarity with basic software tools.
• Problem solving and decision making under pressure.
• Team player with collaborative mindset.
• Integrity and professional conduct in all tasks.
• Self-motivated and proactive in daily duties.
• Excellent service orientation and customer focus.
• Attention to detail in all administrative work.

Responsibilities

• Support administrative and office management to keep workflows uninterrupted.
• Enter claims into the system, scan, copy, draft memos, and answer calls.
• Ensure accuracy, timeliness, and identify errors in reports.
• Work quickly to meet KPIs and prevent bottlenecks.
• Learn and use McLarens systems (McLarens One, Claims, Vision) and client portals.
• Assist with other tasks and projects as directed by superiors.
• Be willing to work irregular hours as needed.
• Promote the McLarens image and support profitability.
• Observe confidentiality and act with integrity and loyalty.
• Demonstrate company values through collaboration.
• Prepare invoices and ensure time/expenses are recorded.
• Maintain database of outstanding fees and conduct regular follow-ups.

Skills

English Proficiency

IT Literacy

Problem Solving

Team Player

Integrity & Professionalism

Self-motivated

Excellent service orientation

Attention to details

Job description

McLarens is looking for fresh graduates who can support the team with administrative responsibilities.

The Administrative Executive is responsible for supporting and contributing to the efficient operational management of the business and the production of high quality of work products.

Job Responsibilities

• Work competitively on administrative and office organizational and management matters and you always apply initiative to ensure that the workflow and underlying business proceeds without interruptions.
• Enter claims into the computer system; Scan copy of the claim, make copies as needed, composing letters and other office memos as required and answering telephone calls.
• You take pride in the quality, accuracy and timeliness of your work product and can identify errors or omissions in draft reports. You understand the importance of reputational risk in the marketplace and the importance of completing tasks on time and communicating clearly.
• Work quickly and accurately according to teams KPIs, ensuring that volumes of unprocessed files do not form a bottleneck in the company’s workflow.
• Develop user knowledge of company systems (McLarens One, Claims management system, Claim care and Vision) and client portals.
• Assist in other tasks and projects in furtherance in the operations of the company, as instructed by the immediate superior.
• Be willing and prepared to work irregular hours, as may be necessary according to the circumstances prevailing at that time.
• At all times, promote the excellent image of the McLarens group and maximize the company’s profitability.
• At all times, strictly observe the rules of confidentiality of the McLarens group and act with integrity and appropriate loyalty to the company.
• Demonstrate company values through cooperation with all staff members.
• Other daily crucial tasks include preparing invoices, ensuring time and expenses are fully recorded in invoices before issue. maintaining database of outstanding fees, regular follow ups

Job Requirements and Standard

• Working knowledge of insurance and reinsurance businesses and the terminology used in the industry.
• Strong verbal and written communication skills in English
• IT literacy
• Problem solving and decision making skills
• Ability to work under pressure and to strict deadlines
• Strong team player in working with fellow colleagues
• Self-motivated
• Excellent service orientation
• Confidence and resilience
• Integrity and professionalism

Competencies

• Collaboration
• Building relationship
• Holding self and other accountable
• Managing pressure
• Attention to critical details
• Demonstratre resilience

Performance is measured against achievements of goals and objectives

The workplace

Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a huge opportunity.

McLarens is a premier independent loss adjusting and forensic technical services firm, with a global network that delivers consistently excellent service supported by deep local expertise.

Our work spans industries and the globe. From disaster relief to aviation, engineering to natural resources, our people get everything they need to impact lives on a global scale. We take our development seriously and offer careers that empower our people to strive for bigger goals and reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an average of over 20 years’ experience.

We’re building a culture where talent shines. Where ambition is everything. And people come first. It’s your career, so why compromise?

What Drives Us

• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: Our culture of empowerment, support and belonging.

The Benefits

Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you thrive.

• Compensation: Competitive salary and performance-related incentives.
• Development: Access to technical training, global knowledge-sharing, and career growth opportunities.
• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable).
• Global Exposure: Opportunity to work with colleagues and clients across different countries.
• Inclusive Culture: A collaborative environment where your voice and contribution are valued.

Individual progress, global purpose. It’s all here at McLarens.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.