Administrative Assistant

Wong Kar Jun Enterprise; Selangor; On-site; MYR 27,000 - 38,000; Full time

Benefits offered by this job

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Job summary

Wong Kar Jun Enterprise in Selangor is seeking an entry-level Administrative Assistant to support the team with daily office tasks, data entry, and customer inquiries. Proficiency in Excel and strong communication in Mandarin and English are essential for this role.

The position requires a high school diploma, fresh graduates are encouraged to apply, and the role involves updating product listings and maintaining customer data across e-commerce platforms.

Qualifications

• High school diploma or equivalent is required.
• Proficiency in Microsoft Excel for data entry, organization, and basic analysis is essential.
• Strong customer service skills to handle inquiries professionally.
• Excellent communication in Mandarin and English, both written and verbal.
• Ability to manage and update product listings and customer information on e-commerce platforms.
• Basic understanding of data analysis principles to track sales performance and customer trends.
• Willingness to learn and adapt to new processes and updates.
• Organized and detail-oriented with multitasking in a fast-paced environment.

Responsibilities

• Provide administrative support to the team, including managing correspondence and scheduling meetings.
• Handle incoming and outgoing mail and deliveries, ensuring timely distribution.
• Maintain and update company records, databases, and filing systems with accuracy.
• Assist with basic data entry using Microsoft Excel and ensure data integrity.
• Respond to customer inquiries via phone, email, or chat with excellent service.
• Prepare and format documents, reports, and presentations as required by management.
• Manage office supplies and place orders to maintain stock levels.
• Support the team with ad-hoc administrative tasks and projects.

Skills

Microsoft Excel

Customer service

Multilingual (Mandarin & English)

Data analysis basics

Organized & detail-oriented

Education

High school diploma or equivalent

Job description

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High school diploma or equivalent (SPM/'O' Level) is required. Fresh graduates are encouraged to apply.

Proficiency in Microsoft Excel for data entry, organization, and basic analysis is essential.

Strong customer service skills with the ability to handle inquiries and resolve issues professionally.

Excellent communication skills in both Mandarin and English, both written and verbal.

Ability to manage and update product listings and customer information accurately on e-commerce platforms.

Basic understanding of data analysis principles to assist in tracking sales performance and customer trends.

Willingness to learn and adapt to new processes and e-commerce platform updates.

Organized and detail-oriented with the ability to multitask in a fast-paced environment.

Requirement

• High school diploma or equivalent (SPM/'O' Level) is required. Fresh graduates are encouraged to apply.

• Proficiency in Microsoft Excel for data entry, organization, and basic analysis is essential.

• Strong customer service skills with the ability to handle inquiries and resolve issues professionally.

• Excellent communication skills in both Mandarin and English, both written and verbal.

• Ability to manage and update product listings and customer information accurately on e-commerce platforms.

• Basic understanding of data analysis principles to assist in tracking sales performance and customer trends.

• Willingness to learn and adapt to new processes and e-commerce platform updates.

• Organized and detail-oriented with the ability to multitask in a fast-paced environment.

Responsibility

• Provide administrative support to the team, including managing correspondence, scheduling appointments, and organizing meetings.

• Handle incoming and outgoing mail and deliveries, ensuring timely distribution to the appropriate personnel.

• Maintain and update company records, databases, and filing systems with accuracy and attention to detail.

• Assist with basic data entry and management tasks using Microsoft Excel, ensuring data integrity.

• Respond to customer inquiries via phone, email, or chat, providing excellent customer service and resolving issues efficiently.

• Prepare and format documents, reports, and presentations as required by management.

• Manage office supplies inventory and place orders when necessary to ensure adequate stock levels.

• Support the team with ad-hoc administrative tasks and projects as assigned, demonstrating flexibility and a willingness to learn.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance