ADMINISTRATIVE

TSIN SOON AUTOSPRAY & MOTOR WORKS SDN BHD; Kuala Lumpur; On-site; MYR 39,000 - 61,000; Full time

Job summary

TSIN SOON AUTOSPRAY & MOTOR WORKS SDN BHD is seeking a diligent Claims Administrator to handle and process vehicle insurance claims, liaise with insurers and adjusters, and coordinate with workshop teams to track repair progress. You will follow up with customers on claim status, prepare and submit documents, manage filing and data entry in Excel or systems, and respond to inquiries via phone, WhatsApp, and email.

This role requires strong organizational skills and attention to detail.

Responsibilities

• Handle and process vehicle insurance claims.
• Follow up with customers regarding claim status and required documents.
• Liaise with insurance companies, adjusters and relevant parties.
• Prepare and submit insurance claim documents.
• Follow up on claim progress and provide updates to customers.
• Prepare quotations, invoices and related documents.
• Maintain proper filing and documentation of customer and claim records.
• Update and maintain claim records in Excel/system.
• Coordinate with workshop/technicians regarding vehicle repair progress.
• Follow up on outstanding documents and information.
• Handle customer enquiries via phone, WhatsApp and email.
• Perform data entry and maintain accurate customer records.
• Assist with daily administrative and clerical tasks.
• Perform other duties as assigned by management.

Job description

TSIN SOON AUTOSPRAY & MOTOR WORKS SDN BHD

Handle and process vehicle insurance claims

Follow up with customers regarding claim status and required documents

Liaise with insurance companies, adjusters and relevant parties

Prepare and submit insurance claim documents

Follow up on claim progress and provide updates to customers

Prepare quotations, invoices and related documents

Maintain proper filing and documentation of customer and claim records

Update and maintain claim records in Excel/system

Coordinate with workshop/technicians regarding vehicle repair progress

Follow up on outstanding documents and information

Handle customer enquiries via phone, WhatsApp and email

Perform data entry and maintain accurate customer records

Assist with daily administrative and clerical tasks

Perform other duties as assigned by management