EXECUTIVE, DSC OPERATIONS

CARSOME Sdn Bhd; Shah Alam; On-site; MYR 36,000 - 51,000; Full time

Job summary

CARSOME Sdn Bhd is seeking a detail-oriented Administrative Coordinator to support the sales handover process. You will handle dealer collection, verify payments, and ensure documentation is complete before vehicle release.

You will liaise with dealers, finance teams, and internal stakeholders to ensure smooth operations. A background in admin and familiarity with car transactions is preferred.

Qualifications

• Minimum 1–2 years of experience in administration, automotive, or related fields.
• Qualification in SPM/Diploma/Degree in any discipline.
• Strong attention to detail and ability to verify payments and documents accurately.

Responsibilities

• Attend to dealers according to the numbering system.
• Verify car status and ensure correct plate number and dealer name.
• Check payments and process pending collections or pending payments.
• Input payments, DRP, or waivers and liaise with Finance for verification.
• Compile documents (Authorization Letter, IC, ODO) before uploading.
• Update inventory via CarTracker and ensure cancelled cars are voided.

Skills

Attention to detail

Verifying payments

Documentation

Communication

Multitasking

Education

SPM / Diploma / Degree

Tools

Microsoft Office

CarTracker

Job description

PERMANENT - FULL TIME

Job Description

About you

You will be responsible for supporting the sales and handover process by handling dealer collection, verifying payments, and ensuring accurate documentation before the release of vehicles. You will need to liaise with external parties including dealers and finance teams as well as coordinate with internal stakeholders to complete the process smoothly. Your direct report would be the designated Branch Operations or Assistant Managers.

Your Day-to-Day

Attend to dealers according to the numbering system.

Verify car status in the Transaction Center (TC) to ensure car plate number and dealer name are correct.

Check payment details to confirm if the transaction is under pending collection or pending payment before proceeding.

Payment & Documentation

Key in payment, DRP, or waiver for pending transactions and liaise with Finance for payment verification.

Generate ODO once payment is fully cleared and ensure all documents are signed before releasing the car.

Input trailer fees and parking fees accurately before closing the sale.

Compile all required documents (Authorization Letter, IC, ODO, Official Receipt if any payment, and QC Form) before uploading.

System & Inventory Updates

Scan sales via CarTracker to update and change inventory status once the car has been collected.

Ensure all cancelled cars have their documents voided properly.

Your Know How

Qualification in SPM / Diploma / Degree (in any discipline).

Minimum 1–2 years of experience in administration, automotive, or related fields.

Strong attention to detail with ability to verify payments and documents accurately.

Good communication and coordination skills with both internal teams and external dealers.

Ability to multitask and work under minimal supervision.

Basic computer knowledge (Microsoft Office, system updates).

A valid driving license will be an added advantage.

About Us

CARSOME is Southeast Asia’s largest integrated car e-commerce platform. With presence across Malaysia, Indonesia, Thailand and Singapore, we aim to digitalize the region’s used car industry by reshaping and elevating the car buying and selling experience.

CARSOME provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient.

Vision

To create the most trusted vehicle ownership ecosystem powered by technology & data.

Mission

To provide our customers with peace of mind through the entire lifecycle of their pre-owned vehicle ownership experience.