Executive, Branch Support Admin - Loan Processing

Carsome Sdn Bhd; Kuantan; On-site; MYR 40,000 - 54,000; Full time

Job summary

Carsome Sdn Bhd is seeking an Executive, Branch Support Admin to join our team in Malaysia. You will handle administrative tasks for loan processing, coordinate with insurance and ownership transfers, manage documents, and support the sales team.

Expect responsibilities across admin, inventory, and documentation support within a dynamic automotive environment. The ideal candidate has 1–2 years in Sales Admin in the automotive industry, good communication, and strong teamwork, with solid

Qualifications

• Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience.
• At least 1–2 years working experience in Sales Admin in the automotive industry.
• Good communication skills and teamwork.
• Good connections with financial institutions.

Responsibilities

• Administrative support: coordinate with external parties, support ground operations, update documents and order lists.
• Inventory management: monitor retail car keys and stock measurements.
• Documentation support: collect, verify and store documents, upload dealer and vehicle documents, assist cheque handling and bank transfers.

Skills

Communication skills

Teamwork

Bank connections

Education

Certificate/Diploma/Degree

SPM/O-Level with experience

Job description

Executive, Branch Support Admin - Loan Processing

CARSOME is looking for a qualified Branch Support Admin to join our team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales team.

Your Day-to-Day

Administrative Support

• Coordinate with external parties (e.g., insurance, ownership transfer).
• Support ground operations and activities.
• Maintain retail and environment outlook.
• Check and update documents (e.g., Master List, eAuto, cross-check RC status).
• Liaise with authorities for ownership transfers.
• Upload documents to Google Drive and update the order list.
• Handle payment-related tasks: collection, validation, and receipt.
• Request and manage receipts from financial institutions.
• Manage petty cash and general invoices.
• Verify and process car sales payments, parking, and trailer.
• Print official receipts and petty cash documents.

Inventory Management

• Manage retail car keys and trade plates.
• Monitor key management and stock measurement.

Documentation Support

• Collect, verify, and store documents as per requirement.
• Prepare and upload dealer collection documents.
• Verify and upload vehicle documents into the system.
• Assist in cheque handling and bank transfers.
• Handle seller transactions.
• Assist to receive handover cars from different branches & dealer collections.

Your Know-How

• Preferably Certificate/ Diploma / Degree in any disciplines or SPM/ O-Level with relevant experience
• At least 1-2 years working experience in Sales Admin in the automotive industry.
• Good in communication skills & teamwork
• Good connections with financial institutions

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

CARSOME is Southeast Asia's largest integrated car e-commerce platform. With operations across Malaysia, Indonesia, Thailand and Singapore, CARSOME aims to digitize the region’s used car industry by reshaping and elevating the car buying and selling experience.

The company provides end-to-end solutions to consumers and used car dealers, from car inspection to ownership transfer to financing, promising a service that is trusted, convenient and efficient. CARSOME currently transacts around 100,000 cars annually and has more than 2,000 employees across all its offices.

For more information, please visit www.carsome.my

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