Admin/Operations Assistant - Car Park Management (Operations)

Malaysia Airports Berhad; Sepang; On-site; MYR 33,000 - 45,000; Full time

Job summary

Malaysia Airports Berhad is seeking an Admin/Operations Assistant for Car Park Management (Operations) to support the department with a range of administrative duties, CCTV monitoring, and coordination of shift activities in a busy airport environment.

The role requires strong Bahasa Malaysia and English communication, a valid driver's licence (4WD experience preferred), and a willingness to work rotating shifts, including nights, weekends, and public holidays.

Qualifications

• Strong communication and interpersonal skills required.
• Customer service orientation with a pleasant personality.
• Functional English and Bahasa Malaysia required for site patrols and basic records.
• Able to work with minimal supervision and handle shift duties.
• Computer literacy is an added advantage.

Responsibilities

• Monitor Car Park Operations via CCTV and report issues.
• Attend to queries from new users and coordinate with related units.
• Collect payments for parking charges (cash or card).
• Assist in shift reports and data collection for improvements.
• Manage entrance/exit points and monitor Block B/C areas as needed.
• Perform outdoor patrols and site inspections during shifts.
• Ensure vehicles with issues (lost/chip coins) are tracked and recorded.
• Relieve other operations staff as required by the supervisor.

Skills

Communication skills

Customer service

Language proficiency (Bahasa Malaysia)

Self-starting

Computer literacy

Education

SPM (Bahasa Melayu Credit, English & Mathematics)

Bahasa Melayu Credit (Code 1104) & PNGKA >2.5

Job description

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Admin/Operations Assistant - Car Park Management (Operations)

Job Description

POSITION GENERAL SUMMARY

To assist the department on providing an array of administrative functions related to car park management.

ESSENTIAL POSITION FUNCTIONS

• Monitor the activities of Car Park Operations via CCTV
• Attend to any queries by new users pertaining to the PGTS ;
• Assist the Shift Supervisor to inform AOC, EOC, SOC, AVSEC, NMC and any other related units whenever any problem arise and Inform the Shift Supervisor if any of the field devices malfunction/breakdown
• Monitor and focus using CCTV camera whenever end shift process and top-up process of APS is done
• Confirm the record of any vehicle whenever any loss of chip coin, unreadable chip coin and back-out chip coin is reported
• To collect payment for parking charges in term of cash or by credit card
• To collect data for improvement work / program.
• Assist in preparation/submission of shift report
• Monitor the entrance and exit stations of Block B
• Conduct inspection at all levels of Block A and B, and to report the Shift Supervisor if anybody is found loitering
• Control traffic at the entrance or exit stations of Block B (If needed)
• Immediately block the entrance or exit station if the barrier fall of or fail to close;
• Inventory listing for vehicles being parked overnight at Block B and pass to Operations Assistant at CCTV for posting
• To check the vehicle physically when loss of chin coin, back-out chip coin and unreadable chip coin occurred
• Control traffic at the entrance or exit stations of Block B
• Monitor the entrance and exit stations of Block C
• Relief the Operation Assistant at MPS B and Motorcycle counter whenever Needed
• Relief the Operation Assistant at MPS C, CCTV and Car Rental whenever Needed
• Assist Executive related for operational and enforcement issues.

Skills

• Passed good communication and interpersonal skills.
• Customer service oriented with pleasant personality.
• Good in both written and spoken Bahasa Malaysia and English.
• Self starter with minimal supervision
• Computer literate is added advantage

Relevant Industries

Preferred Background: Airport Operations, Traffic Management, Facility Management, Ground Logistics, Parking Management, Security Operations, or General Operations.

Language Proficiency: Functional communication skills in Bahasa Melayu and English to conduct site patrols, report operational incidents, interact professionally with airport users, and complete basic records or digital forms.

Work Experience: Candidates with 1–2 years of experience or exposure in Airport Operations, Facility Management, Hospitality, Transportation, Customer Service, Security Operations, or other similar operational environments are encouraged to apply. Fresh candidates who demonstrate good communication skills, a willingness to learn, and suitability for operational and shift duties may also be considered.

Job Requirements:

• Must hold a valid driver's licence (comfort/experience driving 4WD vehicles in operational areas is preferred).
• Must be willing to work on rotating shifts, including nights, weekends, and public holidays.
• Must be willing and physically able to perform outdoor operational duties, patrols, and site inspections for extended periods.
• Prefer male applicants for heavy lifting.

Education

• Sijil Pelajaran Malaysia with:
  • Credit in Bahasa Melayu
  • Passed in English
  • Passed in Mathematics

OR

• Credit in Bahasa Melayu (Code 1104)
• PNGKA: >2.5

Additional Information

Open for Malaysian citizens only.

Applications should reach us by 28 October 2026.

Only the shortlisted applicants will be notified.

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