A family-run business in Malaysia seeks a Sales, Marketing & Administration Executive to support commercial and operational activities. You will act as a key point of contact, assist in maintaining customer relationships, oversee administrative tasks, and contribute to marketing efforts. The ideal candidate will have a Diploma in a related field and at least 3 years' experience in sales or marketing, alongside strong communication skills and a proactive mindset. Competitive salary and extra benefits offered.
Qualifications
Minimum of 3 years of experience in sales, marketing, or office administration.
Good command of English and Bahasa Malaysia.
Experience with CRM systems (e.g. Salesforce) is a plus.
Responsibilities
Respond to customer inquiries via email and phone in a timely and professional manner.
Support debtor collection and issue receipts.
Prepare quotations for the sales team.
Maintain and update CRM systems (e.g. Salesforce).
Update and manage the company website and social media accounts.
Support marketing activities such as roadshows and mailing campaigns.
Handle general office administration tasks.
Prepare and submit monthly debtor reports and statements of account.
Organize and maintain customer files and records.
Ensure upkeep and maintenance of the office facilities.
Maintain and update company telephone directories and customer contact lists.
Arrange travel logistics (air tickets, hotel bookings, visa applications) for staff and visitors.
Skills
Strong communication and interpersonal skills
Customer-oriented mindset
Organized and detail-oriented
Proactive and able to multitask
Problem-solving attitude
Team player with a positive mindset
Reliable and able to work independently
Education
Diploma / Advanced / Higher / Graduate Diploma in Sales, Marketing, Business Management or related field
Tools
Microsoft Excel
Microsoft Word
Salesforce
Job description
A family-run business in Malaysia seeks a Sales, Marketing & Administration Executive to support commercial and operational activities. You will act as a key point of contact, assist in maintaining customer relationships, oversee administrative tasks, and contribute to marketing efforts. The ideal candidate will have a Diploma in a related field and at least 3 years' experience in sales or marketing, alongside strong communication skills and a proactive mindset. Competitive salary and extra benefits offered.