Admin Executive / Personal Assistant

CASB AGENCY; Petaling Jaya; On-site; MYR 33,000 - 61,000; Full time

Job summary

CASB AGENCY seeks an organized administrative professional to support daily office operations and handle documentation. The role requires multilingual fluency (Mandarin, English, Malay) and proficiency in Microsoft Office.

You will coordinate with agents, clients and HQ, manage records, and assist in branding and community engagement efforts. We value independence, reliability, and a willingness to learn, with preference for candidates with admin or operations experience and an interest in

Qualifications

• Diploma or higher education qualification preferred.
• Fluent in Mandarin, English, and Malay (spoken and written).
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong attention to detail and accuracy in handling documents.
• Good communication skills with clients and HQ.
• Strong follow-up skills when dealing with clients and HQ.
• Independent and reliable, able to work independently.
• Willing to learn.
• Experience in administrative or operations role (preferred).
• Interest in social media or marketing (preferred).
• Handle day-to-day administrative tasks and ensure smooth office operations.
• Maintain and organize company records, documents, and filing systems.
• Coordinate with agents, clients, and insurers for smooth workflow.
• Handle correspondence such as emails, letters, and WhatsApp communication.
• Support branding, recruitment campaigns and community engagement activities.
• Ensure compliance with company procedures and policies.
• Support ad-hoc projects or tasks assigned by management.

Responsibilities

• Handle day-to-day administrative tasks and ensure smooth office operations.
• Maintain and organize company records, documents, and filing systems.
• Coordinate with agents, clients, and insurers for smooth workflow.
• Handle correspondence such as emails, letters, and WhatsApp communication.
• Support branding, recruitment campaigns and community engagement activities.
• Ensure compliance with company policies and procedures.
• Support ad-hoc projects or tasks assigned by management.

Skills

Mandarin

English

Malay

Communication

Detail-oriented

Independent

Willing to learn

Client coordination

Education

Diploma or higher

Tools

Microsoft Office Suite

Job description

Diploma or higher education qualification preferred.
拥有最低 Diploma 或以上学历。

Fluent in Mandarin, English, and Malay (spoken and written).\"We are looking for Mandarin-speaking candidates who will be serving Mandarin-speaking customers.\"
精通中文、英文及马来文（口语与书写）。

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
熟练操作 Microsoft Office 办公软件（Word、Excel、PowerPoint）。

Strong attention to detail and accuracy in handling documents.
细心谨慎，具备良好的文件处理准确度。

Good communication skills.
具备良好的沟通能力。

Strong follow-up skills when dealing with clients and HQ.
具备良好的跟进能力（与客户及总部沟通）。

Responsible, reliable, and able to work independently
责任感强，能独立完成工作。

Willing to learn
乐于学习

Proven experience in administrative or operations role (preferred).
具备行政或运营相关工作经验者优先。

Interested in social media or marketing (preferred).
对社交媒体或市场营销有兴趣者优先。

Handle day-to-day administrative tasks and ensure smooth office operations
处理日常行政事务，确保办公室运作顺畅。

Maintain and organize company records, documents, and filing systems
维护及整理公司记录、文件及档案系统

Coordinate with agents, clients, and insurers for smooth workflow
与业务员、客户及保险公司协调，确保流程顺畅

Handle correspondence such as emails, letters, and WhatsApp communication
处理各类沟通事务，包括电邮、信件及 WhatsApp 信息

Support branding, recruitment campaigns and community engagement activities.
协助品牌推广、招募宣传及社群经营活动。

Ensure compliance with company procedures and policies
确保符合公司政策、流程及相关规范

Support ad-hoc projects or tasks assigned by management
完成管理层安排的临时项目或任务。

Our Core Values:
Diligent 勤奋 | Integrity 诚信 | Professional 专业 | Responsible 负责 | Passionate 热诚