Admin Assistant Car Consignment

Prestige Cartrade Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Job summary

Prestige Cartrade Sdn Bhd is seeking a proactive Consignment Admin & Customer Service Executive to manage end-to-end vehicle consignment, acting as the bridge between sellers, buyers, and financial institutions to move deals smoothly from Agreement to Settlement.

You will handle consignment setup, documentation, ownership transfers, case tracking, and lender coordination, ensuring accuracy and timely updates throughout the process.

Qualifications

• 1–3 years in automotive admin, consignment, or used car sales operations.
• Familiar with JPJ, eAuto, PUSPAKOM processes, and bank loan procedures.
• Excellent follow-up and ability to manage high-volume case tracking.
• Professional and persuasive communication with sellers and buyers.

Responsibilities

• Setup and document consignments; verify ownership documents and verify selling prices.
• Track each vehicle case from entry to final payment with timeliness.
• Coordinate seller updates, viewings, offers, and car collection.
• Coordinate loan documents with bankers, reconfirm loan conditions, and deposits.
• Prepare pre-transfer documents and schedule inspections and bank visits.
• Confirm delivery dates and ensure insurance, cheques, and settlement readiness.

Skills

Follow-up

Case management

Customer service

Communication

Job description

Main Purpose
We are seeking a proactive and highly organized Consignment Admin & Customer Service Executive to manage our end-to-end vehicle consignment process. You will be the primary bridge between sellers, buyers, and financial institutions, ensuring every deal moves from "Agreement" to "Settlement" without a hitch.

Key Responsibilities

Consignment Setup & Documentation

Draft and manage Consignment Agreements and verify all owner documents (IC, Grant, Loan, Service Records).

Conduct thorough vehicle intake: record mileage, condition, and confirm selling prices/expense deductions with sellers.

Coordinate official ownership transfers, including JPJ/eAuto thumbprinting and expense approvals.

Case Tracking & Management

Manage each vehicle as a dedicated "case" from initial entry to final payment.

Multitasking is critical: You will track timelines for multiple cars simultaneously to ensure no case is missed.

Seller & Buyer Relations

Seller Side: Provide regular updates on inquiries, viewings, offers, and price adjustments. Coordinate car collection or withdrawals.

Buyer Side: Filter and submit loan documents to bankers; reconfirm loan conditions and arrange deposits/check before transfer.

Technical & Logistics Coordination

Verify original Grant and schedule PUSPAKOM inspections (B2/B5/B7) once loans are approved.

Prepare all pre-transfer documentation and coordinate bank site visits or cheque collections.

Final Handover & Settlement

Confirm delivery dates and ensure Insurance, Cheques, and e- Batal are ready.

Complete the handover and close case files with 100% accuracy

Requirements and Skills

Experience: 1–3 years in automotive admin, consignment, or used car sales operations.

Industry Knowledge: Familiar with JPJ, eAuto, PUSPAKOM processes, and bank loan procedures for used vehicles.

Skills: Exceptional follow-up skills and the ability to manage high-volume case tracking.

Communication: Professional and persuasive in managing seller expectations and updates.