Accounts Receivable: Collections Analyst & Cash Flow

Toll Group; Kuala Lumpur; On-site; MYR 42,000 - 72,000; Full time

Job summary

Toll Group in Malaysia is seeking a Collection Analyst – Accounts Receivable to manage customer accounts and ensure timely payments. You will follow up with clients via email and phone, negotiate payment plans, and monitor adherence to commitments.

You will work closely with Sales, Customer Service, Logistics and Finance to resolve disputes and drive cash collection while maintaining strong customer relationships.

Qualifications

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Minimum 1 year of experience in Accounts Receivable, Collections, Credit Management, or Finance Operations.
• Strong understanding of Accounts Receivable and collection processes.
• Excellent communication, negotiation, and stakeholder management skills.

Responsibilities

• Manage a portfolio of customer accounts to ensure timely collection of outstanding receivables.
• Follow up with customers via email and phone to secure payments and resolve overdue balances.
• Negotiate payment commitments and monitor adherence to agreed payment plans.
• Support achievement of monthly cash collection and working capital targets.
• Collaborate with Sales, Customer Service, Logistics, and Finance teams to resolve customer issues and escalate when needed.

Skills

Accounts Receivable

Communication

Negotiation

Stakeholder Management

Analytical Thinking

Problem Solving

Excel

Financial Reporting Tools

Attention to Detail

Time Management

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

Microsoft Excel

Financial Reporting Software

Job description

Toll Group in Malaysia is seeking a Collection Analyst – Accounts Receivable to manage customer accounts and ensure timely payments. You will follow up with clients via email and phone, negotiate payment plans, and monitor adherence to commitments.

You will work closely with Sales, Customer Service, Logistics and Finance to resolve disputes and drive cash collection while maintaining strong customer relationships.