AR Collections & Process Improvement Lead

Fragomen Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Job summary

Fragomen Malaysia Sdn Bhd seeks an Accounts Receivable professional to ensure accurate billing, timely collections, and reconciliations across customer accounts. You will support month-end activities, maintain receivables integrity, and guide junior team members while adhering to financial controls.

You will analyse ageing reports, negotiate payments, resolve disputed charges, and collaborate with Billing, Sales, and Business teams to close gaps and drive AR process improvements within the

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related discipline.
• At least 4 years of experience in Accounts Receivable or shared services.
• Strong knowledge of billing, collections, reconciliation, and cash application.
• Experience with month-end closing and financial reconciliations.
• Proficient in Microsoft Excel; experience with SAP/Oracle preferred.
• Ability to work independently and guide junior team members.
• Effective verbal and written communication with stakeholders.

Responsibilities

• Analyse ageing reports and outstanding balances to identify overdue accounts.
• Follow up on collections and negotiate payments.
• Coordinate with Billing for invoice corrections or adjustments.
• Resolve disputes and unblock payment delays with internal teams.
• Prepare ageing analysis and collection status reports.
• Maintain audit trails and documentation for collection cases.
• Support process improvements and automation within shared services.

Skills

Analytical skills

Attention to detail

Problem solving

Communication

Education

Bachelor's degree in Accounting, Finance, Business, or a related discipline

Tools

Microsoft Excel

SAP

Oracle

Job description

Fragomen Malaysia Sdn Bhd seeks an Accounts Receivable professional to ensure accurate billing, timely collections, and reconciliations across customer accounts. You will support month-end activities, maintain receivables integrity, and guide junior team members while adhering to financial controls.

You will analyse ageing reports, negotiate payments, resolve disputed charges, and collaborate with Billing, Sales, and Business teams to close gaps and drive AR process improvements within the