Account Executive

MVC Resources; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Zohorecruit is seeking an Account Executive in Malaysia to achieve annual sales objectives within a defined customer base. You will focus on relationship management, sales execution, and supporting vision care product lines in the Malaysian market.

The role requires steady travel within the territory and strong skills in CRM, Salesforce, and MS Office to manage orders, reports, and customer communications.

Qualifications

• Minimum 2 years of sales or customer-facing experience.
• Experience in healthcare/pharma sector preferred.
• Fluent in English, Bahasa Malaysia and Chinese.
• Proficient with Salesforce and MS Office tools.

Responsibilities

• Achieve annual sales targets within assigned customer base in Malaysia.
• Maintain premium merchandising space and POSM in territory outlets.
• Monitor market trends to grow share of spend with accounts.
• Develop and maintain strong relationships with trade customers.
• Provide product information and support to customers and consumers.
• Master Salesforce for managing selling objectives and reports.
• Handle sales ordering, exchanges/returns, and consumer complaints.
• Oversee credit terms and collections for territory accounts.

Skills

CRM systems

Sales targeting

Customer relationship

Communication skills

Analytical thinking

Travel willingness

Education

SPM or higher

Tools

Salesforce

Microsoft Office

Job description

Taman Tun Dr Ismail, Malaysia

• Industry Pharma/Biotech/Clinical Research
• Job Type Full time
• Work Experience 1-3 years
• Country Malaysia

Job Description

Objectives & Purpose of Job

The Account Executive is responsible for achieving annual sales objectives within an assigned customer base in the Malaysian market. The role focuses on high-level customer relationship management, sales execution, operational support, and the promotion of a leading portfolio of vision care and eye health products .

Requirements

Key Responsibilities

Achieve sales targets through disciplined journey planning and persuasive selling .

Secure and maintain premium merchandising space and POSM (Point of Sale Materials) in territory outlets .

Monitor market throughput trends to increase the company's "share of spend" within assigned accounts .

Customer Relationship Management:

Develop and maintain strong business relationships with trade customers .

Gather local business intelligence and understand customer profiles and classifications .

Provide detailed product information and support to customers and consumers .

Operational Support & Compliance:

Master Salesforce (SFDC) for managing selling objectives, inventory, and sell-through reports .

Manage administrative processes including sales ordering, product exchanges/returns, and consumer complaints .

Oversee credit terms and sales collections for territory accounts .

Promptly report all adverse events or product complaints to the regional compliance administrator .

Key Relationships

Internal: Sales Manager, Marketing, Finance, Customer Service, and Supply Chain .

Eternal: Trade Customers, Consumers, and Distributors .

Qualifications & Requirements

Education: SPM or higher .

Languages: Fluent in spoken and written English, Bahasa Malaysia, and Chinese .

Technical Skills: Proficient in Microsoft Office (Excel, Word, PowerPoint) .

Experience:

Minimum 2 years of experience in sales or customer-facing roles .

Prior experience in the healthcare or pharmaceutical sector is highly preferred.

Proven track record of achieving sales targets and revenue growth .

Familiarity with CRM systems (e.g., Salesforce ) and knowledge of the vision care industry are significant advantages .

Strong communication and interpersonal skills to build rapport .

Solid analytical and problem-solving skills with high attention to detail .

Willingness to travel within the assigned territory as required .