Medical Sales Representative (Sarawak)

PHARMAFORTE; Kuching; On-site; MYR 36,000 - 60,000; Full time

Job summary

PHARMAFORTE is seeking a sales professional to promote assigned pharmaceutical products to doctors, pharmacists, and healthcare professionals within the designated territory in Malaysia. You will aim to achieve monthly, quarterly, and annual sales targets while identifying new business opportunities.

You will manage customer relationships, deliver product information and clinical data, and ensure compliant, ethical promotion.

Qualifications

• Fresh graduates are welcome; training provided.
• 1-3 years of pharmaceutical or healthcare sales experience preferred.
• Strong communication and presentation skills; persuasive selling ability.

Responsibilities

• Promote assigned pharmaceutical products to healthcare professionals within the designated territory.
• Achieve and exceed monthly, quarterly, and annual sales targets.
• Identify new business opportunities and expand the customer base.
• Execute sales strategies and promotional plans effectively.
• Build and maintain long-term relationships with doctors and pharmacists.
• Provide accurate product information, including benefits and clinical data.
• Respond professionally to customer inquiries and follow up consistently.
• Maintain strong knowledge of company products, competitors, and market trends.
• Deliver engaging product presentations and discussions based on customer needs.
• Prepare and submit regular sales reports and market feedback.
• Maintain accurate customer records using CRM systems.
• Ensure timely collection of market intelligence and competitor activities.
• Promote products ethically and responsibly, aligned with medical and regulatory guidelines.

Skills

Communication

Presentation

Relationship building

Customer focus

Territory management

Time management

Planning

Self-motivation

Results-oriented

Negotiation

CRM tools

Independent work

Persuasive selling

Travel readiness

Education

Diploma/Bachelor's degree in Pharmacy, Life Sciences, Business, Marketing

Tools

CRM tools

Job description

Promote assigned pharmaceutical products to healthcare professionals within the designated territory

Achieve and exceed monthly, quarterly, and annual sales targets

Identify new business opportunities and expand the customer base

Execute sales strategies and promotional plans effectively

Customer Relationship Management

Build and maintain long-term relationships with doctors, pharmacists

Provide accurate product information, including benefits, usage, and clinical data

Respond professionally to customer inquiries and follow up consistently

Product Knowledge & Promotion

Maintain strong knowledge of company products, competitors, and market trends

Deliver engaging product presentations and discussions based on customer needs

Reporting & Administration

Prepare and submit regular sales reports, call reports, and market feedback

Maintain accurate customer records using CRM systems

Ensure timely collection of market intelligence and competitor activities

Compliance & Ethics

Ensure all activities comply with company policies, local regulations, and industry codes of conduct

Promote products ethically and responsibly, aligned with medical and regulatory guidelines

Qualifications & Experience

Education

Diploma/ Bachelor's degree in Pharmacy, Life Sciences, Business, Marketing, or a related field

Experience

Fresh graduates are welcome (training provided), or

1-3 years of experience in pharmaceutical or healthcare sales preferred

Strong communication and presentation skills

Persuasive selling and negotiation abilities

Relationship-building and customer-focused mindset

Good planning, time management, and territory management skills

Self-motivated, results-driven, and able to work independently

Basic computer skills (Microsoft Office, CRM tools)

Willingness to travel within assigned territory

Key Performance Indicators (KPIs)

Call productivity and coverage

Market share growth

Customer retention and engagement

Quality of reporting and compliance adherence