Account Executive

S.E.A Metal Can Industry (M) SDN.BHD; Klang City, Port Klang; On-site; MYR 39,000 - 61,000; Full time

Job summary

S.E.A Metal Can Industry (M) SDN.BHD, located in Klang, Selangor, seeks an experienced Account Executive to manage and grow client accounts. You will oversee invoices, quotations, and financial documentation while coordinating with internal teams to ensure smooth transactions.

The role emphasizes building strong client relationships, delivering accurate financial records, and identifying opportunities to upsell in a manufacturing setting. Join a dynamic team in a full-time capacity.

Qualifications

• Proven experience in an account executive or client-facing accounting role.
• Strong proficiency in accounting software and MS Office (Excel, Word, Outlook).
• Excellent written and verbal communication skills with clients and internal teams.
• Attention to detail and accuracy in financial documentation and records.
• Ability to manage multiple accounts and priorities while meeting deadlines.
• Strong organisational and time management skills.
• Professional, courteous with strong customer service orientation.
• Proactive problem-solving approach to client concerns.
• Diploma or Bachelor's in Accounting/Finance or related field.
• Knowledge of manufacturing/metal industry practices is advantageous but not essential.

Responsibilities

• Manage and maintain relationships with existing clients to ensure satisfaction and retention.
• Process invoices, quotations and financial documents accurately and promptly.
• Liaise between clients and internal departments to resolve queries and enable smooth transactions.
• Prepare and present account statements, reports and financial summaries to clients.
• Monitor account activities and ensure payments are collected within agreed timelines.
• Identify opportunities for upselling and cross-selling to existing clients.
• Maintain detailed and organized account records in company systems.
• Contribute to development and implementation of account strategies to improve retention.
• Assist accounting team with general administrative tasks as required.
• Communicate proactively with clients regarding payment schedules and product updates.

Skills

Client-facing

Accounting software

MS Office

Communication skills

Attention to detail

Time management

Organisational skills

Customer service orientation

Problem solving

Education

Accounting/Finance degree

Job description

About us

S.E.A Metal Can Industry (M) SDN.BHD is a leading manufacturing company specialising in metal can production. We are committed to delivering high-quality products and exceptional service to our clients across various industries. Our company values innovation, reliability and customer satisfaction, and we pride ourselves on maintaining strong relationships with both our clients and our dedicated team members.

About the role

We are seeking an experienced and dynamic Account Executive to join our Accounting department on a full-time basis in our Klang, Selangor office. This role is instrumental in managing client relationships, ensuring accurate financial transactions and supporting the growth of our business through effective account management. As an Account Executive, you will be responsible for maintaining and developing existing client accounts whilst identifying new business opportunities, contributing directly to the company's financial success and operational efficiency.

Key responsibilities

• Managing and maintaining relationships with existing clients to ensure satisfaction and retention
• Processing invoices, quotations and financial documentation accurately and in a timely manner
• Liaising between clients and internal departments to resolve queries and facilitate smooth transactions
• Preparing and presenting account statements, reports and financial summaries to clients
• Monitoring account activities and ensuring all payments are collected within agreed timelines
• Identifying opportunities for upselling and cross-selling to existing clients
• Maintaining detailed and organised account records using company accounting systems
• Assisting in the development and implementation of account strategies to improve client retention
• Supporting the accounting team with general administrative and clerical duties as required
• Communicating proactively with clients regarding payment schedules, product updates and service enhancements

What we're looking for

• Proven experience working as an Account Executive or in a similar client-facing accounting role
• Strong proficiency in accounting software and MS Office applications (Excel, Word, Outlook)
• Excellent written and verbal communication skills with the ability to liaise effectively with clients and internal teams
• Attention to detail and accuracy in financial documentation and record-keeping
• Ability to manage multiple accounts and priorities simultaneously whilst maintaining deadlines
• Strong organisational and time management skills
• Professional and courteous manner with excellent customer service orientation
• Problem-solving abilities and a proactive approach to addressing client concerns
• Diploma or Bachelor's degree in Accounting, Finance or a related field
• Knowledge of manufacturing or metal industry practices is advantageous but not essential

What we offer

We provide a competitive salary package commensurate with your experience and qualifications. Our benefits include opportunities for professional development and career progression within a growing organisation. We foster a collaborative and supportive work environment where your contributions are valued and recognised. We offer a full-time position with a structured work schedule, allowing for a good work-life balance. Additional benefits include access to company facilities and a friendly workplace culture that encourages teamwork and innovation.