6748 - Service Manager

Agensi Pekerjaan Minde Group Sdn Bhd; Johor; On-site; MYR 180,000 - 300,000; Full time

Job summary

Agensi Pekerjaan Minde Group Sdn Bhd in Johor, Malaysia seeks a Service Manager to lead after-sales and maintenance operations for diesel generator systems and related electrical equipment supporting data centre infrastructure. You will manage a regional team of service engineers and technicians, ensure safety and high-quality service, and coordinate with OEMs on complex issues.

The role also includes tender preparation and creating service plans and proposals for data centre clients, EPC

Qualifications

• Bachelor's degree in Mechanical or Electrical Engineering or related field.
• 5 to 8 years of experience in diesel generator service or critical power systems.
• Experience with data centres or mission-critical facilities is highly preferred.
• Proven experience in technical tender preparation and proposal development.

Responsibilities

• Lead a regional team of Service Engineers and Technicians to deliver safe, timely service.
• Oversee preventive and corrective maintenance and troubleshooting of diesel generators.
• Ensure compliance with service standards, safety procedures and OEM guidelines.
• Coordinate with engineering teams and OEMs on complex issues.
• Prepare technical proposals and service tenders for EPC contractors and data centre clients.
• Develop service scope, maintenance plans and commercial proposals.
• Maintain relationships with data centre operators, EPC contractors and facility managers.
• Track service KPIs and drive maintenance improvements.
• Identify opportunities for service contracts, upgrades and lifecycle support.
• Occasional travel may be required.

Job description

A Malaysia-based manufacturer and system integrator located in Johor, specializing in generator set (genset) assembly and customized power solutions. The company are seeking a Service Manager tolead after-sales and maintenanceoperations and repair for diesel generator systems and associated electrical equipmentsupporting data centre infrastructure.

Job Descriptions:

• Lead and manage a regional team of Service Engineers and Service Technicians,ensuring safe, timely, and high-quality service delivery.
• Oversee preventive maintenance, corrective maintenance, and troubleshooting of dieselgenerator systems used in data centres.
• Ensure compliance with service standards, safety procedures, and OEM maintenanceguidelines.
• Coordinate with engineering teams and OEMs for complex technical issues.
• Prepare and submit technical proposals and service tenders for EPC contractors anddata centre clients.
• Develop service scope, maintenance plans, and commercial proposals.
• Participate in technical clarification meetings with clients and consultants.
• Maintain strong relationships with data centre operators, EPC contractors, and facilitymanagers.
• Track service KPIs and implement improvements in maintenance practices, responsetime, and reliability performance.
• Identify opportunities for service contracts, upgrades, and lifecycle support solutions.
• Occasional Travel is required.

Requirements:

• Bachelor's Degree in Mechanical Engineering, Electrical Engineering, or relateddiscipline.
• 5 to 8 years of experience in diesel generator service or critical power systems.
• Experience working with data centres, mission-critical facilities, or large industrial power systems is highly preferred.
• Demonstrated experience in technical tender preparation and proposal development