A Malaysia-based power generation and system integration company located in Pasir Gudang, Johor, specializing in generator set (genset) assembly and customized power solutions. It delivers specification-driven, reliable power systems for industrial clients across Asia-Pacific, Europe, the Middle East, and America, supporting global markets through engineering and export-standard manufacturing.
Summary:
The QA/QC Manager oversees all quality assurance andquality control activities across the product lifecycle for Coolpowergenerators. This role ensures products meet internal standards, industryregulations, and customer expectations from design through production,testing, commissioning, and after-sales support. The ideal candidatecombines strong leadership with hands-on technical expertise inmechanical/electrical systems, fuels, emissions, and performance testing,and a track record of implementing robust QA/QC systems in amanufacturing environment.
Job Descriptions:
- Develop, implement, and maintain the Quality Management System(QMS) aligned with ISO 9001 (and relevant standards such as ISO14001, ISO 45001) and customer-specific requirements.
- Define quality objectives, metrics, and KPIs (e.g., First Pass Yield,DPPM, scrap rate, MTBF, customer complaint closure, CAPAclosure rate).
- Lead the validation and verification activities for new generatormodels and product upgrades, including design reviews,DFM/DFMEA, reliability testing, and field performance validation.
- Oversight of incoming material inspection, in-process inspection,final inspection, and non-conforming material control.
- Manage calibration program for all measurement and testequipment (M&TE) with traceability to national/internationalstandards; maintain calibration schedules and records.
- Develop and manage CAPA processes (Root Cause Analysis, 5 Why,Fishbone, RCA templates), track actions, and verify effectiveness.
- Establish and enforce testing protocols for performance (kW/kVA, fuel consumption, noise, vibration, emissions), safety (UL/CE/IEC tests as applicable), and endurance/ambient testing.
- Lead audits (internal, supplier, process, and product) andcoordinate successful customer and regulatory audits; implementcorrective actions and sustainment plans.
- Define and manage supplier quality program, including supplierqualification, performance monitoring, PPAP/PSW processes, andsupplier corrective actions.
- Collaborate with Product Engineering, Manufacturing, Service, andSupply Chain to ensure quality is built into the product fromconcept to end-of-life.
- Risk management: identify quality risks in design, process, andsupply chain; develop mitigation plans and contingency strategies.
- Lead continuous improvement initiatives (Lean, Six Sigma, Kaizen)focused on quality, reliability, and cost reduction.
- Define training programs for quality awareness, inspectiontechniques, and process controls; maintain up-to-date SOPs, workinstructions, and QA documentation.
- Customer-facing responsibilities: support claims investigation,provide data-driven responses, and drive persistent problemresolution with cross-functional teams.
- Ensure compliance with environmental and safety regulationsrelevant to generator manufacturing, testing, and field service.
- Budget ownership for QA/QC activities, tooling, calibration, andSPC/quality software, with periodic cost-benefit analyses.
Required Qualifications:
- Diploma or Bachelor's degree in Mechanical, Electrical,Manufacturing Engineering, or a related field; advanced degree orrelevant certifications (CQA, CQE, ASQ certifications) preferred.
- 5+ years of progressive QA/QC leadership experience inmanufacturing, preferably in power generation, engines, electro-mechanical systems, or heavy equipment.
- Strong knowledge of quality management systems (ISO 9001), withhands-on experience implementing or maintaining QMS in amanufacturing setting.
- Experience with product testing for generators: performancetesting (kW/kVA, fuel efficiency), emissions testing, noise/vibration,safety, and environmental testing.
- Familiarity with regulatory standards and certifications relevant togenerator products (UL, CE, IEC, ATEX/IECEx if applicable).
- Proven track record with CAPA, root cause analysis,DRBFM/DFMEA, DFM/DFMEA, PFMEA.
- Experience with supplier quality management and inbound qualitycontrol.
- Proficiency with statistical methods and quality tools (SPC, MSA,Gage R&R, DOE) and data analysis tools (Excel, Minitab, JMP, orsimilar).
- Strong leadership, project management, and cross-functionalcollaboration skills.
- Excellent problem-solving, communication, and documentationskills.
- Knowledge of calibration management and metrology bestpractices.