24x7 Data Centre Site Operations Team Lead

STTGDC; Iskandar Puteri; On-site; MYR 90,000 - 150,000; Full time

Job summary

STTGDC is a data centre provider seeking a capable leader to manage a team of 24x7 specialists in-country to ensure seamless operations. You will maintain 100% availability, meet SLAs, and uphold STTGDC Group policies.

You will oversee building systems, plan maintenance, handle escalations, review requests in the ticketing system, and supervise vendors with safety compliance. The role requires a Mechanical Engineering degree, ITIL certification, and at least 3 years in 24x7 environments, with

Qualifications

• Bachelor’s or Diploma in Mechanical Engineering is required.
• ITIL, CCNA, CCNP or equivalent certifications are required.
• Minimum 3 years in 24x7 operations and team leadership.

Responsibilities

• Leads and supervises a 24x7 team of specialists, including training, duty rosters, and timesheet reviews.
• Oversees building systems and critical facilities equipment in the data centre environment.
• Understands design and operations of building systems to improve cost and operational efficiency.
• Plans and supervises maintenance programs for critical facilities environments.
• Supports DC Manager and serves as Level 2 escalation for on-site incidents within SLA.

Skills

Team leadership

English proficiency

Bahasa Malaysia

MS Office

Mechanical knowledge

Education

Bachelor’s or Diploma in Mechanical Engineering

Tools

ITIL

CCNA

CCNP

BMS

Job description

STTGDC is a data centre provider seeking a capable leader to manage a team of 24x7 specialists in-country to ensure seamless operations. You will maintain 100% availability, meet SLAs, and uphold STTGDC Group policies.

You will oversee building systems, plan maintenance, handle escalations, review requests in the ticketing system, and supervise vendors with safety compliance. The role requires a Mechanical Engineering degree, ITIL certification, and at least 3 years in 24x7 environments, with