Data Centre General Manager (Mandarin Speaker)

Private Advertiser; Johor Bahru; On-site; MYR 300,000 - 420,000; Full time

Job summary

Private Advertiser seeks an experienced Data Center Operations General Manager to lead strategic and operational activities across multiple mission-critical data center facilities in Malaysia. You will oversee 24/7 operations, critical infrastructure, service delivery, and continuous improvement.

Role involves managing Data Center Managers, engineers, and vendors, ensuring regulatory compliance and strong incident management, RCA, and business continuity.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Facilities Management or related discipline.
• Typically 15+ years of relevant experience in data centers or mission-critical environments.
• Strong senior-level leadership experience managing large technical teams and 24/7 mission-critical operations.
• Experience managing multiple facilities or a large data center campus.
• Exposure to data center commissioning, operational readiness and handover.

Responsibilities

• Lead and manage 24/7 data center operations across multiple facilities/campus.
• Oversee critical infrastructure including electrical, mechanical, cooling, UPS, generators, BMS, EPMS and fire protection systems.
• Drive operational readiness, incident management, RCA, risk management and business continuity.
• Establish operational standards, SOPs, MOPs, EOPs and performance KPIs.
• Lead new data center commissioning, handover and operational readiness activities.
• Manage Data Center Managers, Shift Leads, Engineers, SMEs and wider operations teams.
• Manage customer relationships, service delivery, SLAs, vendors and contractors.
• Drive operational efficiency, reliability, automation and continuous improvement.
• Ensure EHS, regulatory and operational compliance.
• Manage operational budgets, OPEX, manpower planning and cost optimisation.

Skills

Leadership

24/7 operations

Incident management

RCA

Risk management

Business continuity

Operational readiness

Education

Bachelor's degree in Electrical/Mechanical Engineering or related

Tools

BMS/EPMS

Job description

We are seeking an experienced Data Center Operations General Manager to lead strategic and operational activities across multiple mission-critical data center facilities. The role will oversee 24/7 operations, critical infrastructure, service delivery, operational readiness, customer management, workforce capability, compliance and continuous improvement.

Key Responsibilities

Lead and manage 24/7 data center operations across multiple facilities/campus.

Oversee critical infrastructure including electrical, mechanical, cooling, UPS, generators, BMS, EPMS and fire protection systems.

Drive operational readiness, incident management, RCA, risk management and business continuity.

Establish operational standards, SOPs, MOPs, EOPs and performance KPIs.

Lead new data center commissioning, handover and operational readiness activities.

Manage Data Center Managers, Shift Leads, Engineers, SMEs and wider operations teams.

Manage customer relationships, service delivery, SLAs, vendors and contractors.

Drive operational efficiency, reliability, automation and continuous improvement.

Ensure EHS, regulatory and operational compliance.

Manage operational budgets, OPEX, manpower planning and cost optimisation.

Requirements

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Facilities Management or related discipline.

Typically 15+ years of relevant experience in data centers, mission-critical facilities, utilities, semiconductor, telecommunications or similar high-availability environments.

Strong senior-level leadership experience managing large technical/engineering teams and 24/7 mission-critical operations.

Experience managing multiple facilities or a large data center campus.

Exposure to data center commissioning, operational readiness and handover.

Strong knowledge of electrical/mechanical critical infrastructure and redundancy.

Proven experience in incident management, RCA, risk management and business continuity.