Travel Support Assistance

Destinytravel; Cancún; Remote; MXN 167,000 - 234,000; Full time

Benefits offered by this job

Fully remote

Flexible schedule

Travel perks

Mentorship program

Professional development

Job summary

Destinytravel is seeking an Online Travel Support Assistant to guide clients from planning to completion of travel. You will handle bookings, answer questions, manage updates, and ensure a smooth journey with friendly, professional service.

No prior experience is required, as full training will be provided. This remote role offers a flexible schedule, travel perks, and opportunities for professional development within a supportive team.

Qualifications

• No experience required; full training provided.
• Strong communication and customer service mindset.
• Comfort with online tools and basic computer skills.
• Interest in travel and helping people.

Responsibilities

• Assist clients via email, phone, and online channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide destination and travel requirement information.
• Confirm trip details and follow up before and after travel.

Skills

Strong communication

Basic computer skills

Positive attitude

Willingness to learn

Tools

Email support

Phone support

Online chat

Job description

As an Online Travel Support Assistance, you will assist clients throughout their travel journey, from initial planning to their safe return home. Your role is to provide friendly, reliable, and professional support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way. No prior experience is required - we provide full training to help you succeed.

At Destiny&Co, we believe in developing new talent and empowering motivated individuals to grow while delivering exceptional service to our clients.

Key Responsibilities

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Benefits

• Fully remote - work from home from anywhere.
• No experience required - complete training provided.
• Flexible schedule to fit your lifestyle.
• Travel perks and professional development opportunities.
• Supportive team and mentorship program.

What We're Looking For

• No prior experience needed - beginners welcome.
• Positive attitude and willingness to learn.
• Strong communication skills.
• Basic computer and internet skills.
• Interest in helping people and learning about travel.