Wedding Coordinator

Hilton; Tulum; On-site; MXN 180,000 - 300,000; Full time

Job summary

Hilton in Tulum is seeking a Wedding Coordinator to deliver memorable events for our guests. You will support catering sales, coordinate event details, and ensure flawless execution from contract to delivery.

You'll partner with internal teams to manage BEOs, site tours, and client communications, creating exceptional hospitality moments that reflect Hilton's standards and warmth for every stay.

Responsibilities

• Support catering sales: Solicit, secure, coordinate and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel for groups of 50 or fewer guests with 10 or fewer guest room nights
• Deliver exceptional client service: Host and entertain clients, conduct site tours, draft contracts, and promote the hotel's facilities and services to drive bookings
• Coordinate event execution: Communicate event details and provide clear direction to internal teams to ensure flawless delivery of catering events
• Manage event documentation: Generate contracts and Banquet Event Orders (BEOs), and support the daily distribution of BEOs, change logs, and reader boards
• Maintain marketing collateral: Collaborate with administrative staff to organize files and ensure event marketing materials are properly stocked
• Delight our guests: Respond promptly to guest inquiries and resolve any issues in a friendly, efficient manner to ensure a positive experience

Job description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! As a Wedding Coordinator, you're not just supporting catering and small event sales - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Job Description

Responsibilities

Here's what you'll do during a typical day:

• Support catering sales: Solicit, secure, coordinate and respond to customer inquiries regarding the purchase of food and beverage, rental of event facilities and purchase of ancillary services from the hotel for groups of 50 or fewer guests with 10 or fewer guest room nights
• Deliver exceptional client service: Host and entertain clients, conduct site tours, draft contracts, and promote the hotel's facilities and services to drive bookings
• Coordinate event execution: Communicate event details and provide clear direction to internal teams to ensure flawless delivery of catering events
• Manage event documentation: Generate contracts and Banquet Event Orders (BEOs), and support the daily distribution of BEOs, change logs, and reader boards
• Maintain marketing collateral: Collaborate with administrative staff to organize files and ensure event marketing materials are properly stocked
• Delight our guests: Respond promptly to guest inquiries and resolve any issues in a friendly, efficient manner to ensure a positive experience

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the Worlds Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career - and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay - we're a great place to work.