Web Development Support Specialist

Cápita Works - Bilingual Virtual Assistants in Mexico; Estado de México; Remote; MXN 180,000 - 360,000; Full time

Job summary

Cápita Works, a 100% remote company connecting Latin American talent with US-based clients, seeks a Web Development Support Specialist. You will help keep client websites updated, secure, fast, and properly tracked, primarily via WordPress, HTML/CSS, and ticket-based work.

Ideal candidates have strong WordPress experience and English communication, with familiarity in HubSpot, Google Tag Manager, and Shopify a plus.

Qualifications

• Solid HTML and CSS skills with WordPress experience.
• Strong written and spoken English communication.
• Ability to work independently from tickets and manage multiple tasks.

Responsibilities

• Complete routine retainer website tasks: image swaps, new pages, blog posts, landing pages.
• Update CMS core, plugins and themes; troubleshoot conflicts; perform backups and restore checks.
• Set up and test Google Analytics, Google Tag Manager, Meta Pixel, and conversion tracking.
• Build and test forms; check integrations with HubSpot and Mailchimp.
• Support email template coding in Salesforce.
• Run speed audits and implement basic optimizations (image compression, caching).
• Check SEO basics: metadata, alt text, sitemaps, schema, redirects.
• Keep tasks updated and communicate progress and blockers with the team.

Skills

HTML & CSS

Detail oriented

English communication

Remote collaboration

Tools

WordPress

HubSpot

Figma

Google Tag Manager

Shopify

Job description

At Cápita Works, we connect top-tier Latin American talent with US-based companies, creating high-impact professional opportunities in a 100% remote environment.

We are looking for a detail-oriented, proactive, and native-level bilingual Web Development Support Specialist to support a brand strategy and marketing agency.

About the role

You will support the development team by keeping client websites updated, secure, fast, and properly tracked. This role is ideal for someone comfortable working from tickets, pays close attention to detail, and delivers accurate, thoroughly tested work.

Key Responsibilities

• Complete routine retainer website tasks, including image swaps, new pages, blog posts, and landing pages.
• Update CMS core, plugins and themes, troubleshoot conflicts and perform backups and restore checks.
• Set up and test Google Analytics, Google Tag Manager, Meta Pixel, and conversion tracking.
• Build and test forms and check integrations with platforms such as HubSpot and Mailchimp.
• Support email template coding in Salesforce.
• Run speed audits and implement basic optimizations, including image compression and caching.
• Check SEO essentials, including metadata, alt text, sitemaps, schema, and redirects.
• Keep project tasks updated and communicate progress and blockers with the team.

What We’re Looking For

• Required: Strong HTML and CSS skills and hands-on experience with WordPress.
• Experience with HubSpot, Figma, Google Tag Manager, and Shopify is a plus.
• Clear verbal and written English communication.
• Availability to work hours that overlap with our west coast team.
• Responsiveness on Slack and comfort working in a remote team environment.
• Ability to work independently from tickets.
• Strong troubleshooting skills, organization, and attention to detail.

What We Offer

• Opportunity to support websites for clients across different industries.
• Collaboration with an experienced development and marketing team.